WOW!! WHAT A THREAD. HAVING PURCHASED MY RSW-15 FROM AN INTERNET DEALER BEFORE KLIPSCH WIPED THEM OUT, SOMEHOW, I FEEL GOOD ABOUT IT. THE SUB IS NOTHING BUT AWESOME, HOWEVER, THERE IS ONLY 1 AUTHORIZED KLIPSCH DEALER WITHIN 1 HOURS DRIVE AND THEY NEGOTIATE ZERO OFF OF MSRP. I TOOK A CHANCE VIA THE INTERNET AND BOUGHT RF-5s, THE RC-3 AND RC-35, AND THE KSW-15. I SAVED A TON AND TOOK A CHANCE ON SPEAKERS AND SERVICE. NOW I AM GLAD I DID.
IT SEEMS KLIPSCH WHOULD HAVE DONE MORE HERE. THIS IS VERY DIS-HEARTENING, ESPECIALLY SINCE I AM BUILDING A HOUSE WITH A MEDIA ROOM AND WOULD LIKE TO ADD SOME RF-7 AS MY MAINS. AUTHORIZED DEALER OR NOT, THEIR REPUTATION IS TAKING A HIT HERE.
AT WORST, YOU HAVE A WORKING SUB AND ZERO CHANCE OF GETTING YOUR REPL AND AT BEST A SLIM CHANCE OF GETTING THE REPL. I FEEL FOR YOU. GTOOD LUCK!!