Well after my email to Philips, and 2 followups, I finally got an answer, and a request to leave my phone number. I got a call from someone with the title of Presidential Liaison. We discussed my case, and my attempts to try to talk to some one at Philips. She was very pleasant and understanding. She also told me that Philips no longer manufacturer's TVs. I told her I thought that was odd, since I still see them advertised. She then informed me that Philips sold their name to a Korean manufacturer, whose name I did not recognize. It seems odd to me that a company with a world presence would do such a thing. Anyway, after some lengthy discussion, and my furnishing her with a my Model No, Serial No, and POP, and her being able to locate my registration, she offered me a $500.00 settlement. We finally agreed on a $700.00 amount. Though I think this in no way satisfies my out of pocket losses, $700 is better than a stick in the eye.