Amy

Do they still sound distorted after they've had a chance to cool off? 80% volume is excessive...do you have to turn it that high to get good sound? What do you have your windows volumes set to? ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

That's strange that it would switch from left to right. It could be the wiring in the pod... Also,make sure you have only the bare wire connected to the sub. ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

I'll be checking my emails shortly ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Try this test: Switch the purple and green plugs in your sound card (unplug first). If the same speaker (the one connected to the rear right output of the sub) is dead, then the problem is with the sub. If the problem moves to a speaker connected to a front position of the sub, then the problem is likely with the control pod wiring. Let me know! ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

I believe a shipment of the 230v 4.1s went out to our European distributor at the end of March. I'm not sure of transit times... but they are on their way! Another shipment won't be far behind... --Amy

We don't have an official recommendation. Just far enough so it doesn't cause visible interference! --Amy

The shipping and receiving department in Hope is extremely busy, and I'm sure Erica was estimating long just to be safe. Feel free to send me an email with your RA number, and I'll make inquiries for you. Thanks, ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

The highly in-demand 4.1 system is now available on our website in the Klipsch Store! We appreciate your patience! ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Could be a problem with the sub, or possibly the preamp. Send me an email! ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Toward the cables (backwards). The best way I've found to do it is to hold the speaker up and use your thumbs to push on the pod. --Amy

We'd have to have your subs in house to determine each problem. For the US: Klipsch Warranty 137 County Rd #278 Hope, AR 71801 Please include a letter with your name, address, phone #, description of the problem, and a copy of your receipt or your order confirmation number. For Canada: Micron/Thorne Electronics 2180 Dunwin Drive Unit 6 Mississagua, ON Canada L5L-5M8 Micron@the-wire.com 905 828-1662 ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Did you try unplugging it for a while? If so, send me an email for info on getting it repaired/replaced. ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Just honesty...we haven't set any traps or anything You'll have to go through our Canadian repair center, Micron: 2180 Dunwin Drive Unit 6 Mississagua, ON Canada L5L-5M8 Micron@the-wire.com 905 828-1662 ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Send me an email... ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

No, you cannot hook up an extra sub to the 4.1s, and we do not sell subwoofers separately. Sorry! --Amy

My email was down part of the day yesterday (3/27), so if anyone sent me an email and I haven't replied yet, please try again. Thanks! Amy promediatech@klipsch.com

CitizenX, The 4.1 control pod was made to have a tighter fit, but it will still slide off. Just apply steady pressure... --Amy

Skute, I think the 4.2s are just as good, if not better. It's a matter of opinion, though. People are actually going "nuts" for the 4.2 deal... They have been selling quite well. --Amy

The 4.2 satellites may be rated at a lower wattage, but they can certainly fill a room at half volume. Don't even take that into consideration when you're trying to decide between the two. ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Just send the defective speaker. One we receive parts and test them, we send out new/repaired one via Fed Ex 3-day. ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Klipsch Warranty 137 County Rd 278 Hope, AR 71801 ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

Thorne is the only Canadian dealer who has them. Here's the contact info: Thorne Electronics, George Thorne 2180 Dunwin Drive Unit 6 Mississagua, ON Canada L5L-5M8 Micron@the-wire.com 905 828-1662 ------------------ Amy ProMedia Tech Support promediatech@klipsch.com

I don't believe there is such a converter. There is a cable that some people have tried that is sold by www.americandj.com, search for DIN-EX25. **WARNING** The problem with getting an extension cable with the 400 or 4.1 is the tendency for the cable to act as an antennae and pick up all kinds of electrical interference that result in a buzzing noise. This phenomenon doesn't happen with the 2.1. --Amy

Yes, the cp-1 has headphone amplification. Andy W knows a lot more than I do! When he posts, pay attention --Amy

The 4.2 setup can use a ps2 cable to extend the mini-din plug. This will not work on the v2-400 or 4.1 because they use the standard din. --Amy