Amy

I'm here! Just getting back to the board... It does sound like a preamp problem. How long have you had the speakers? ------------------ Amy ProMedia Tech Support promediatech@klipsch.com 888-554-5665

Have you tried muting all the volume controls that you're not using? Does the hissing come from all four speakers? When did you purchase your pros? ------------------ Amy ProMedia Tech Support promediatech@klipsch.com 888-554-5665

Yes, the CP-1 consists of the volume control pod that sits under the "master" speaker and the cables that run from it. Since your warranty does not include accidents, you would be wise to go ahead and buy the CP-1--more features and better quality for just a few $ more. ------------------ Amy ProMedia Tech Support promediatech@klipsch.com 888-554-5665

I don't know about an online store, but you can try this dealer in Denmark: Audio Sale Bent Schäfer Vassingerodvej 89 B 3540 Lynge Denmark/Dänemark Phone: +45 26222605 Fax: +45 48485544 Email: infi@audiosale.dk

The v2-400s do not have serial numbers. I have no information on any Best Buy warranties. --Amy

Send me an email for warranty info. ------------------ Amy ProMedia Tech Support promediatech@klipsch.com 888-554-5665

Can you play the same song off a CD or with a different player and see if you get the same result?

Does it occur when you play all types of media? What about when the computer is off? Does adjusting the connetions to the satellites, or the DIN plug, make any difference (louder static, no static, etc...)? ------------------ Amy ProMedia Tech Support promediatech@klipsch.com 888-554-5665

Contact me by email about your options for resolving this problem. Thanks! ------------------ Amy ProMedia Tech Support promediatech@klipsch.com 888-554-5665

There has been no word from Klipsch because there has been no decision made. Any firm response at this time would be premature. Any developments/new products/upgrade options will be posted on this bulletin board, as well as the ProMedia section of the website. As always, stay tuned! --Amy

Won't be long now, Paragon. I'm anxious to see you actually get your Pros!!

You need to get the software that accompanies your soundcard so you can change your settings. I'm guessing your soundcard came with your computer (OEM)? If this is the case, a lot of times they do not pre-install this software (the Creative Launcher). Get with your computer manufacturer or Creative. ------------------ Amy ProMedia Tech Support promediatech@klipsch.com 888-554-5665

There will be a 230v version released soon. --Amy

Actually, it does not hinge on when we sell out of 400's. It hinges upon when the 4.1s will be nothing short of perfect Testing, testing, testing... --Amy

Keep in mind any date you've been given from anyone is tentative. Next month is what we're shooting for, last I heard. --Amy

Contact me about this... ------------------ Amy ProMedia Tech Support promediatech@klipsch.com 888-554-5665

Thanks to everybody (love the signature, Hofy!)... I made it back in one piece, and only slightly sunburnt Back to reality! --Amy

Just a quick note to tell you guys how much I appreciate your help and participation on this board. It really makes it a pleasure to moderate... Now for a favor : I'll be going on vacation until next Tuesday (the 30th). There will be moderators filling in for me, but if you notice someone needing my help specifically, just tell them to sit tight until then. Thanks again to all! --Amy