Since Tweeter is the only place in my area that carries Klipsch that is where I shop. In my case I have had very good experiences in all my visits. Back in April I was looking for a subwoofer and the salesman suggested I wait until June when the new Reference series would be released. Another time I went in to trade my SB-1's for SF-1's and came out with a pair of KLF-20's (which my salesperson told me were being dicontinued) for $656. And my salesperson remembers my name each time I visit which I doubt happens to anyone who shops at those big stores like Circuit City.
Josh, I must admit though, that I, too, would be put off if I had an experience like yours. If it happens to me I will either drive to a farther store or deal with a different salesperson. Of course, the farther store must contain Klipsch...period.