Also, I can say with 100% confidence that this is false. We actually have some things in the works that will help people looking for an easy way to get some replacement parts, as well as improving our online support knowledgebase.
I and many other owners of M40's have yet to see proof of this concern and after product service .
Will be the first to praise you if something can be done to resolve this issue .
Bottom line is these are fantastic sounding headphones and I don't want to lose them .
If you have some "things" in the work communicate , communicate , communicate and then will stop miserable buggers like me moaning