Frank Hoss

I purchased my Klipsch wireless 5.1 system in December, might have been November. Just after I got it, when I turned it on, the control center or Hub would do its boot up, and then occasionally go to full volume. The first time it happened, whatever signal it was pushing through the HDMI temporarily knocked something out of my TV and messed up the display. First and foremost, it was loud, very, very loud. Then the TV would not display right like it got struck by lightning or something. After unplugging and replugging in the TV, it worked fine. This happened again, but nothing happened to the TV. From that point forward, I always ensure everything is off, TV, Blu-Ray, or other, so we don't get our ears blasted. Klipsch's first response was to ensure the firmware was updated. I don't know if it was or wasn't, but following the steps provided, the firmware was updated after that. This is the video I sent Klipsch: https://youtu.be/bH2QRIxQot0. The Hub went full volume a few more times and Klipsch sent me out a new Hub. I think I used the system a few times without incident before I left the country for a few months. I got back a few weeks ago and have used the system two or three times. Today, the volume went to full volume after its start up. I am the only person in the house who uses it and I would not have left on full volume when I was finished using it two days ago. If anyone has any ideas, please let me know. Thank you, Frank