Gwaihir

I find the answer a bit strange as well. I have not seen the reply from Klipsch but was told from the store where I bought them that Klipsch had come up with the same answer as them.

Update. Got the same answer from Klipsch Norway as from the store where I bought them. The speakers have been played too loud with an amp not in total control.

Maybe the lower driver but never the upper. The port has a tube going in a distance. And why would someone make that effort? I think... if the goal was to damage the drivers why not do it the easy way from the outside?

I made a ticket on supportpages. So maybe they can tell.

By drivers you mean the bass element? I am Norwegian and not that familiar with these expressions. The two pics showing most damage are top and bottom element on the same speaker. The pic with very little marks are from the second speaker. The last element on the second speaker shows no marks. Ronny

It could be, as you say, that the elements have been tampered with from the outside but it looks as someone has pushed with a pencil several places from the backside, as the "mountains" appear on the outside and with no penetration. Sort of hard to create these marks from the outside i mean. But...I don't know.😊

Update. Got the same answer from Klipsch Norway as from the store where I bought them. The speakers have been played too loud with an amp not in total control Have had these for some years now and always had the frontgrill on the speakers. When I recently removed them I see these marks on the drivers/elements. Most on one of the speakers and a little on the other. It looks to me as the marks could have come from some loose small objects inside the speaker as they look pushed from inside, but I know that is not supposed to be possible. I have spoken to the guys at the store and one told me it could be that the speakers have been run to hard with an amp not in total control of the bass. I hear no difference in sound, the speakers play well. I have used an Emotiva pre and amp Xpa3. I have not played that loud but maybe the kids have. 😊 Have any other experienced similar?