[Having trouble getting the bar 48 to pair]

Hello wondering if anyone could help me with setting up the bar 48. I previously had a r10b that had no issues with the optical connection and would sync right up with the TV remote. This one won't sync with the Samsung TV remote and keeps asking for a model number. It's a brand new Samsung smart TV. So any help would be greatly appreciated.

 

Thanks

Jes

[R-10B turns on but will not play sound or change input]

I'm having the same issue. Did you ever get a solution? Thanks