snowlexx@yahoo.com

My klipsch true wireless T5 constantly gets cut out every few seconds. Service centre staff told me it's because I updated the firmware 3.9.5 from the app which caused all these problems. He replaced my earphones with new ones as it cannot be repaired and told me not to use the app anymore. Got the new earphones but started to experience what majority of the community here experienced. When I'm at bt heavy areas, the connection always drop. Apparently, I'm not hopeful of klipsch being able to provide a solution since the firmware update made it worse. It's disappointing because the sound quality is great but this bt issue makes it look bad.