BKTimes2

I can confirm that the solution posted above by @Ri_ works (many thanks!). If you're having issues with the top panel/LED's not working, it's a loose connection inside, not a firmware issue. It took me all of 5 minutes to unscrew the unit, see the cable that was loose (it was attached, but clearly askew) and push it tightly into the slot. It's unfortunate that we have to open up the unit to do this (Klipsch clearly has some QC issues), but it was MUCH easier than shipping back to the seller and doing the whole exchange dance.