th3d3zman

I don't understand why it takes so long to respond to Support Requests - at least provide an ETA when to expect a response! It seems like my request has gone into a black hole never to be seen or heard from again. I've got to say that I'm pretty unhappy about my T5 (silver). I thought things would only get better once the Klipsch Connect app was released but this doesn't seem to be the case since I got through the firmware halfway and it stopped while trying to update the left earphone. I can't even reset and get back into the Product Setup section...and it's completely useless now since the sound is all garbled =(