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John Saun

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Posts posted by John Saun

  1. 23 hours ago, Amstaff said:

    IMO this not a warranty issue. Return to the place you purchased them. Was that Klipsch directly? If the retailer does not want the return call your credit card company.

     

    Warranty is for when stuff goes bad after delivery.

     

    Working w/ Klispsch to hopefully have these replaced... Klipsch definitely warranties all parts of the speaker including outside finishes for 10 years

  2. On 4/1/2021 at 12:11 PM, Coytee said:

    1.  I'm no wood (nor finish) expert

    2.  I would expect Klipsch to stand behind it.

    3.  What I surmise happened....  is that where the veneers were attached, something is/was different.  That line is too straight for it to be a finish issue (though it is a finish issue) or construction issue.

     

    Meaning, someone put them together BUT the piece they put together already had this inherent situation from when the pieces were supplied to Klipsch.

     

    I would have expected that to hit the "B" pile....  unless perhaps if during review, the light changed the looks???

     

    Unfortunate this happened to you.

    Just looks like the 2 pieces of Veneer are completely off. One has rich color and the second is completely faded,  was this a outside vendor issue w/ the veneers? I guess just not caught at final inspection? 

  3. On 4/1/2021 at 12:10 PM, RandyH000 said:

    I understand 2x in a row is very frustrating , klipsch will make it right , no worries -could be that they are already setting up a new pair to be sent out to you

    I hope so as it took a while last time to wait for these from Hope, AR. Also, if there are none in stock again, it could be anywhere from 4-8 weeks. 

    • Like 1
  4. On 4/1/2021 at 11:34 AM, babadono said:

    Hey Klipsch...Your slippin"  Nobody at the factory noticed this? Or thought it would be Ok? C'mon.

    This is B stock at best.

    Perhaps "distressed" means whatever junk we can throw together:o

    From other members feedback, It looks like the front half piece Veneer is missing a coat of something like varnish, etc as when the veneer is cut it is then applied with something (not sure what exactly) to accentuate the grain and give it a bit of protection.   Does anyone else have Distressed OAK to compare it to?  Otherwise the D/oak  w/ the whitish lambs wool front cover should be a real nice combo.

  5. On 4/1/2021 at 9:29 AM, Sam S. said:

    They might say something like -- these are a natural wood product and there's some variance. But, while the veneer looks book matched OK, it looks like there is a big issue with the consistence of the stain/finish. If it was me, I would request either a deep discount (like 1K, if I could live with it), or a return/exchange.

     

    It looks like on the front half of the speakers they did NOT use any Varnish, etc as it super light and you can't really see the grain as well, however, on the back half, it is darker and the grain is much darker.  Was the QC  not good the day these were made?

  6. Hi... I just received my new Klipsch speakers in Distressed OAk Veneer, which looked like a great color combo. These were recently made down in Hope and shipped to me from klipsch. I am not sure if I have a big issue or the veneer is just so "off" that the speakers looks like it half one color on one side and another color on the other.  The fact my wife noticed told me everything I needed to know as she never notices anything when it comes to speakers, subs, electronics.   Both speakers have the same exact thing with the half/half coloring.

     

    Can other Distressed OAk Owners please tell me if there speakers look like this & if this is normal or something went wrong when these were made? I would greatly appreciate the feedback.   Thanks to all!  

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