Hi all,
I am new to the community and to the Klipsch world. I just purchased a pair of R-41PM speakers and connected them to my Samsung TV via optical cable.
There is loud, crackling sound! I read that usually a damaged or broken cable is usually the cause. But in my case crackling/static sound happens either when the TV is off, or when media is playing through streaming services (both Netflix and Amazon Prime). When I play something via the Youtube app on TV, or via Spotify app, the sound is perfect and I amazed how good these R-41PM sound! I am not sure if the cable is to blame, otherwise i would hear crackling while watching youtube or listening to music.
As a result of this wired situation I am forced to turn off the speakers every time I turn off the TV otherwise the crackling noise is unbearable. To eliminate other causes, I connected the speakers via bluetooth and no issues at all there in any situation. Tried to plug and unplug....same. Also, as soon as I disconnect the cable from the TV the noise goes away. I'm positive the issue is this type of connection, but not sure if the cable itself is the cause or if there is something else I am missing.....
Anyone has had a similar wired experience?
Thanks in advance!
Erald
EDIT, SOLVED: With more testing I discovered that Netflix and Prime were using Dolby Audio and not the traditional PCM method. When changing Samsung TV audio settings to PCM, the noise goes away. Even when TV is off. Hope this helps other people running in the same issue as I did.