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Erald

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  1. Hi, original OP here... After the initial problem I reported, now my speakers started to pop for no reason when powered and don't work properly anymore. Attached an audio recording... This happens when the speakers are simply turned on. Not connected to any device whatsoever (so it is not a connection or audio source issue), just the speaker plugged to the wall. I did the factory reset following the provided instruction, no change. I tried to plug them in a different outlet on the wall, same issue... Understandably, I am very disappointed from the R-41PM that lasted barely one year....Was proud to support a US company but not sure if I will go for the same brand if Klipsch support does not make it right with the warranty. Any one else has the same issue? Any fixes??? Thanks all. Klipsch R-41PM.m4a
  2. That was it! Thank you so much.... It was the damn Klipsch remote with sub audio not loud enough. I thought that that remote would only drive the sub response from the speakers alone, while the sub has it's own know to adjust it. Thank you again for suggesting to check the remote! Saved my day... Cheers mate!
  3. Hi guys, I purchased a JAMO S 808 subwoofer today to help my R-41PM speakers with some more bass. When I connected the speakers Sub Out to the subwoofer (via included RCA cable), there is no audio at all coming from it. Looks like my speakers are not pushing any signal and the sub stays silent. I tried messing with all the knobs on it, volume, low pass, phase.... nothing happens. I doubt the sub is broken as when i touch one end of the cable, it makes a buzzz sound. Either the speakers are not sending any signal, or most probably I am doing something wrong? Thanks!
  4. I found out my Samsung TV does not support Dolby Atomos. Thus, everything like Netflix or Prime which are set by default with Dolby Atomos, produce crackling, while Youtube and Spotify were working fine. Not sure for Sony, but for Samsung TV i went into settings- Audio - Advanced and there in an option where you could pick between Dolby or regular PCM. That fixed every issue ! Hope it helps.
  5. Hi all, I am new to the community and to the Klipsch world. I just purchased a pair of R-41PM speakers and connected them to my Samsung TV via optical cable. There is loud, crackling sound! I read that usually a damaged or broken cable is usually the cause. But in my case crackling/static sound happens either when the TV is off, or when media is playing through streaming services (both Netflix and Amazon Prime). When I play something via the Youtube app on TV, or via Spotify app, the sound is perfect and I amazed how good these R-41PM sound! I am not sure if the cable is to blame, otherwise i would hear crackling while watching youtube or listening to music. As a result of this wired situation I am forced to turn off the speakers every time I turn off the TV otherwise the crackling noise is unbearable. To eliminate other causes, I connected the speakers via bluetooth and no issues at all there in any situation. Tried to plug and unplug....same. Also, as soon as I disconnect the cable from the TV the noise goes away. I'm positive the issue is this type of connection, but not sure if the cable itself is the cause or if there is something else I am missing..... Anyone has had a similar wired experience? Thanks in advance! Erald EDIT, SOLVED: With more testing I discovered that Netflix and Prime were using Dolby Audio and not the traditional PCM method. When changing Samsung TV audio settings to PCM, the noise goes away. Even when TV is off. Hope this helps other people running in the same issue as I did.
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