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Found 10 results

  1. I’ve got cracking in my wireless Surround 3 speakers connected to my Bar 48. It’s intermittently R or L or both at once & seems to come when I’m switching a channel or source. Switching surround mode off eliminates it until I turn surround mode back on, however unplugging the surround speaker seems to reset it resulting in no crackling. At first I thought it was cable related, but occurs with both comcast and ATV, then I thought it was related to using the dialogue mode, but that wasn’t it either. Looks like other folks have the same problem on the forum but I don’t see any answers there. I’m wondering if the issue is WiFi related and unplugging the surround speaker resets it’s little WiFi chip or settings? I don’t have to re-pair the unit to the Bar 48 after repowering the unit which makes me thing it’s not resetting to a default mode…any suggestions on preventing this intermittent crackling?
  2. Hey everyone. First time posting here. I have a Bar 48 Soundbar and a Toshiba Fire TV and I'm having a problem connecting the audio with the provided HDMI cable. It's not working. The sound is great and works fine with the optical cable but nothing with the HDMI. Am I missing something? I've searched all over for answers on this. Is there some trick I'm missing? Any help would be great. Thanks.
  3. Has anyone had an experience fixing a power supply from the BAR 48 subwoofer? It clicks every 5 sec, output is jumping simultaneously from around 0 to around 3v. VDD is also jumping up to 14v and dropping back down. It looks like it tries to start but something is triggering protection on OB5269. I've changed OB5269 - no effect. Diodes look good, pulled out FET and checked - looks good as well. Capacitors look good. Nothing is visibly burned. I couldn't find any info on that power supply, even the output voltage.
  4. I have a new bar 48 and when i change channles on my tv it sometimes just plays static. Also does it when going from sreen share to tv 20200411_145957_3.mp4
  5. Hello wondering if anyone could help me with setting up the bar 48. I previously had a r10b that had no issues with the optical connection and would sync right up with the TV remote. This one won't sync with the Samsung TV remote and keeps asking for a model number. It's a brand new Samsung smart TV. So any help would be greatly appreciated. Thanks Jes
  6. I just bought a Bar 48 I’m having trouble controlling it with the Arc HDMI on my Sony Bravia tv. Did anyone else have issues with this
  7. Surround 3 manual: Page 4 This is a page from the Surround 3 manual. When I first saw it I just skipped over it. Later, I went back to try and understand what it was trying to explain. I hate to admit it but I'm still baffled! The diagram shows two additional speakers which, I assume, are the Surround 3 speakers. I must therefore assume the diagram is trying to explain what happens if the ((SUR)) button is pressed when the BAR 48 has the Surround 3 speakers connected and is capable of producing 5.1 surround sound. Each time I press the ((SUR)) button on my remote the ((SUR)) light on the BAR 48 toggles on then off. That much is obvious. When the ((SUR)) light is on I can hear sound from the surround speakers. When it's off, I don't. At least that is what I think is happening. The left side of the page appears to describe the effect the ((SUR)) button button has when listening to music. Furthermore, I assume this is a mono/stereo source and that neither the DTS or Dolby Digital lights on the soundbar are illuminated. I think it is suggesting that pressing the ((SUR)) button will produce sound from the surround speakers. 😉 What is VIRTUAL SURROUND? Besides being an oxymoron, what is 5.1 STEREO? What is a 3.1 UPMIX? The right side of the diagram suggests the source is a movie. Since it shows 5.1 DISCRETE, I assume either the DTS or Dolby Digital lights are illuminated and the source may contain 5.1 content. If the ((SUR)) light on my BAR 48 is illuminated, I can hear sound from the Surround 3 speakers. If it is not illuminated, I don't. The diagram suggests that pressing the ((SUR)) button will switch from 5.1 DISCRETE to VIRTUAL SURROUND. So, when I have sound from my Surround 3 speakers, am I listening to 5.1 DISCRETE or VIRTUAL SURROUND?
  8. Two weeks ago I purchased a new 2019 Samsung Q70R TV and the Klipsch BAR 48 with Surround 3 speakers. Both devices claim to support Dolby Digital Plus. The soundbar is connected to the TV via HDMI-4 which is the HDMI (ARC) connection. The TV recognizes the BAR 48 and the TV sound settings allow me to choose "Receiver HDMI" to direct sound output to the soundbar. The TV also has "Expert Settings" where I can specify the Audio Output Format. The default format is "PCM" but if the source uses Dolby Digital I have the option of selecting "Dolby Digital" or "Dolby Digital+". When I choose Dolby Digital I can hear surround sound (more on this below). When I choose Dolby Digital+ the sound stops and the soundbar goes comatose. Selecting Dolby Digital does not restore the sound. To get things working again I must: Remove power from the soundbar. Disconnect the HDMI cable. Restore power to the soundbar and turn it on. Reconnect the HDMI cable and allow the TV to rediscover the device. The latest BAR 48 firmware Version: v83 v23 Released: 12/13/2019 does not resolve this issue. So why is Dolby Digital Plus important to me? Dolby Digital uses a lossy compression algorithm and supports a maximum bitrate of 640 Kbps. Dolby Digital Plus also uses a lossy compression algorithm but one that is much more efficient. It supports a maximum bitrate of 6 Mbps and can provide almost CD quality audio. Dolby Digital does not imply surround sound: It supports 1, 2, 4, and 5.1 discreet channels over HDMI or digital (optical) connections. Dolby Digital Plus supports 8-channel (7.1) audio and can down-mix side and rear channels to create 5.1 surround sound when equipment doesn't support 7.1. Dolby Digital + requires an HDMI connection. To experience surround sound from the Bar 48, several conditions must be met. The User Manual, of course, explains none of this. The Surround 3 speakers have to be connected and working and the volume has to be at a sufficient level to hear them. The Surround 3 speaker volume can be adjusted but the manual included with my soundbar doesn't explain how to do this. Even when the volume of both Surround 3 speakers is at maximum, sound from the speakers is barely audible. Firmware v83 v23 does help considerably. The ((SUR)) indicator on the Bar 48 must be on, indicating that sound is being directed to all the appropriate speakers. The Dolby Digital indicator on the Bar 48 must be on, indicating that multi-channel audio might be delivered to the device. The audio content must contain audio assigned to all the appropriate channels in order to experience surround sound. I have a case opened with Samsung for this issue but before they will escalate it they want proof that the fault does not lie with the soundbar. Is anybody using a Dolby Digital Plus source with the BAR 48 and, if so, are you experiencing any issues? If it is working as it should, would you care to share the make and model of the device you are using?
  9. The latest firmware update provides two new modes but I can find no information about them. Does anyone know what they do? Version: v83 (S/N: 106655719110001 - 106655719242000) Released: 12/13/2019 Region: Global Bar 48 BT v83 - Change Log: Improved subwoofer connection Increased Surround Output when Rear Surrounds are present. When volume is set to minimum, sub volume now mutes. Content continues playing after Bluetooth connection is made from device to soundbar. BT switches input when coming from other audio input after BT connection is made from device to soundbar. Sub Volume Increase/Decrease LED indication improved on bar Can power off soundbar when HDMI content playing with button on soundbar or remote. Installer Mode Added External Player Mode Added Various Bug Fixes
  10. Update Monday 20 January 2020. I received the JBL Bar 5.1 soundbar and subwoofer yesterday. It works right out-of-the-box just like I expected a 5.1 sound system to work and sound in full-time, room-filling 5.1 sound from all sources, both stereo and 5.1 source. Let me repeat that: 5.1 surround sound full-time from all sources, whether stereo music sources or 5.1 video sources. Full-time 5.1 surround sound, loud enough to be heard ALL the time during two 2+ hour movies (Star Wars, The Last Jedi and The Force Awakens). The Klipsch Bar 48 5.1, in comparison, played surround sound barely loud enough for only a few seconds at a time and only during a few loud scenes during the same two 2+ hour movies. Also, Bluetooth paired with no problems to my computer and smartphone (Klipsch Bluetooth failed to connect on 2 of 3 units I tried). After trying three BAR 48s with 5.1 in the last six weeks, the result is obvious to me now: Klipsch fails to deliver 5.1 surround sound on the BAR 5.1, nor do they acknowledge the problems (including Bluetooth failure to pair), nor do they promise a date when it will fully work as well as the competition does right out-of-the-box. Competition 1, Klipsch 0. Game over for me. I'm happy with the JBL Bar 5.1 and will be returning the Klipsch BAR 48 5.1 today. ***** Update 15 January 2020. Where to start? Klipsch has really dropped the ball with the BAR 48, in lack of features and poor quality control. 1) Out of 3 BAR 48s I’ve had in two months, two fail to pair with Bluetooth, including the latest unit. This is a show-stopper for me. I haven’t decided whether to seek a 4th replacement or get a refund and go with a competitor which I know works well and sounds nearly as good. 2) Out of 3 sets of Surround 3 speakers I’ve had, one pair produced static, none are loud enough while playing 5.1 surround videos (such as Star Wars Last Jedi), and none play stereo sources on the S3 speakers louder than a whisper, which I fully expected to enjoy (given that simple car audio and home theater receives plays stereo sources on all speakers using ‘Balance’ for left-right and ‘Fade’ for front-back balance). I may just return them for a refund, since 5.1 is an option for me, as I’m fine with 3.1. 3) I’ve an online support request. The tech said he has forwarded a bug report to engineering. I replied I hope he forwards these concerns to marketing, engineering and manufacturing so they can decide on a competitive feature set and improving product quality. 4) Kudos to Amazon for their extended return/exchange dates during the annual holiday period starting at Thanksgiving (extending normal 30-day returns to January 31). ***** Update Mon Dec 30, 2019, 1200PM PST. In short, I received the replacement BAR 48 (from Amazon), updated the firmware (to v23 of 12/13/2019) and was disappointed (again) the Surround 3 (2nd set) speakers remain whisper quiet even with Dolby Digital and Surround lights on. To add insult to injury, Bluetooth does not connect (Bluetooth on the 1st BAR 48 worked fine to connect to both my Windows 10 computer and Android smartphone). Bottom line, if this were any other brand and I absolutely had to have 5.1 rather than 3.1, I'd shytecan it and never look back, but I'm a long-time fanatic for the Klipsch sound and Klipsch delivers for me again in amazing 3.1 sound from the affordable BAR 48. Having 5.1 with the Surround 3 speakers is an option that doesn't work for me and I'll simply return them for a refund. I can easily exchange the BAR 48 on Amazon again to get Bluetooth back online (Kudos to Amazon. Each year, from Thanksgiving onward, Amazon offers deep discounts and allows returns/exchanges through Jan 31 for almost everything). ***** Update Sun Dec 22, 2019, 1640PM PST. In short, I'm waiting to received a replacement BAR 48, then will test the Surround 3 volume output. I chatted with Amazon tech support, explained everything I have done (firmware update, exchange of Surround 3 speakers). After we tried an HDTV audio out adjustment, they will exchange the BAR 48 for a new one. I should receive the new replacement BAR 48 in a few days. Note: Klipsch tech support has not responded to my online service request in 12 days. ***** Update Dec 21, 2019, 1800PM PST. Bad news for the replacement S3 speakers I received today. I received the replacement Surround 3 speakers, plugged them in and connected them. The low-volume sound problem still exists with this new set of speakers. I have the BAR 48 Surround volume turned up all the way for both channels. I have to put my ear up to the speakers to hear them, which makes them useless. I am confident I properly installed the BAR 48 firmware v23 (dated 12/13/2019) several days ago (all the lights lit up in sequence as the PDF said they would). Update 1830PM. I updated the BAR 48 to firmware v23 again. No change in the low-volume problem. Sigh. ***** Update 12/16/2019: Klipsch just posted a firmware update for the BAR 48, firmware v23, which includes this fix: "Increased Surround Output when Rear Surrounds are present." Ironically, two days ago I returned the Surround 3 speakers and am waiting for a replacement set to be shipped to me for this exact problem. I went ahead and installed the firmware update and will be ready when the Surround 3 speakers arrive. Fellow owners, if you want to try this on your BAR 48 to see if it improves sound volume for the Surround 3 speakers, please post here and let us know your findings. ***** Original Post 12/09/2019: I have a BAR 48 sound bar, which I love. I just added the Surround 3 speaker pair and adjusted the surround volume to maximum, but I can still barely hear the sound. The surround speakers are on my desk. By comparison the BAR 48 across the room drowns out the surround speakers. My BAR 48 firmware was up-to-date out of the box (I just checked in klipsch.com, which said it has the current firmware, v14, released 7/17/2019, region Global). I've adjusted the Surround 3 speaker volume to maximum (using the Surround button on the remote as per the Klipsch PDF). Is there another way to turn up the surround speakers louder? Am I missing something else? Or should I request support from Klipsch?
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