Davis137 Posted January 24, 2010 Share Posted January 24, 2010 Hi everyone, I hate to admit it, but my first post on this forum has to do with a problem. I have an RW-10 that is being fed LFE from a Marantz SR7500 receiver, and a few months ago, I noticed that it started barely working. It used to absolutely decimate our little apartment without much effort, and I had it set up to match my other speakers perfectly, even with stereo music. I only ever had the sub volume on the receiver set to +5 (it goes upto +10, but the receiver calibrated it for the room at +5), and I only ever had the gain/volume control on the side of the sub itself at about 50%. I already talked to Klipsch customer service, and we've established that the driver itself isn't toast, and that the unit still powers up. When I first bought the sub (it was a floor model that had hardly ever been used in the shop I bought it from), I used only the LFE jack on the back of the sub, but that stopped working properly about 1 month after I got it, and I switched to using the left/right input jacks with the supplied Y cable for my monster subwoofer cable. This last configuration worked fine for over 18 months, but about 2-3 months ago the subwoofer has started outputting very little volume. Even with the receiver set to +10, and the gain on the rub at 100%. Put it this way, the 5 1/4" subwoofer from my Harman Kardon Champagne 2.1 Computer speaker kit puts out more bass right now. I've taken all of the tips apart on my monster cables and checked the solder joints which are fine. I've checked, double checked, and triple checked all of the settings on my receiver, and on my DVD player. There's nothing wrong with them either. The folks at Klipsch had told me that it's more likely the BASH amp has failed, than the LFE out on my receiver failing. This was after I told them I plugged an MP3 player and other sources straight into the sub, and it didn't do much with them either. Does anyone here know what one of the amp modules would cost (talking Canadian money, not the greenback), and how easy it is to change out yourself? I've heard they are easy, and not as expensive as replacing the entire sub. Any advice would be greatly appreciated! Quote Link to comment Share on other sites More sharing options...
Ironsave Posted January 24, 2010 Share Posted January 24, 2010 Wow.... first off... Welcome to the forums. Sorry you are having issues..... Perhaps the amp could be removed and sent to be repaired..... Not sure where to source a new one.... I imagine install/ removal is not difficult...... Hopefully others will chime in with more info....... Good Luck! Quote Link to comment Share on other sites More sharing options...
Davis137 Posted January 26, 2010 Author Share Posted January 26, 2010 I talked to the suppliers for Klipsch parts in Ontario, and it's around $198.00 for a new OEM BASH plate-style amp. They suggested that I try an authorized Klipsch repair facility here in Ottawa first, and see if they can diagnose the problem, before buying a new amp assembly. If I can find out what the problem is, and if it can be fixed, then I'll come back and mention what it is, in case other people on here have similar problems with their sub amps too... Cheers! Quote Link to comment Share on other sites More sharing options...
Homecrunch Posted January 28, 2010 Share Posted January 28, 2010 I recently went through this with an rw-12d (similar design). I went through an authorized dealer locally. They had me remove the amp from the sub housing, and bring it to them. All it takes is a dozen or so T-20 screws and the amp pops out (the wires to the speaker pull off the amp board with the help of some needle-nose pliers). I didnt have the greatest experience with the dealer, but I recieved a new amp a month and a half later. I just recieved it yesterday. They didnt know how much to charge me, so they just charged me $25 for shipping. They said they may call me in 60 days (when thier billing cycle ends), and charge me for repair. That being said...if I could do it all over, I would just go through Klipsch myself and bypass the dealer. But good luck, and keep us posted 8-). Quote Link to comment Share on other sites More sharing options...
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