TorontoKnight 0 Posted April 15, 2013 Hello Klipsch, I'm having difficulty getting my speakers repaired, they are under warranty still and Gentech is saying they will not respect the warranty on my speakers. I own the Klipsch THX Ultra 2 series and I turned my amp on, the tweeters popped and now my amp goes into shutdown mode. I did nothing wrong and expect my speakers not to die simply from turning my amp on. Is it normal they want to charge me $250 to replace two horns at my own expense? If my speakers not functioning properly is not covered by warranty ....What exactly is my warranty good for? I have several thousand dollars of equipment collecting dust. I sent an email to Klipsch and no response. Any help the forum could give me would be greatly appreciated. If I had known the warranty wasn't going to be honored, I would not have bought from Klipsch. Quote Share this post Link to post Share on other sites
liebherr954 4 Posted April 15, 2013 Hello TO Knight, I would call Klipsch technical and Warranty and explain the situation, they will give you a hand for sure. Here is the number 1-800-554-7724 Quote Share this post Link to post Share on other sites
