RWMIN Posted March 13, 2001 Share Posted March 13, 2001 How can I reach Denon? I need a new remote as thew kids thouoght mine was a book hammer. I called 1 800 remotes and the not so good Denon 3300 remote is $140 bucks ! If I am going to spend that much I would be interested in buying one of their better remotes but I can't get to their web site for info. Help, I need a remote... Quote Link to comment Share on other sites More sharing options...
BartW Posted March 13, 2001 Share Posted March 13, 2001 The new USA WEBSITE is http://www.denon.com/ Bart quote: Originally posted by RWMIN: How can I reach Denon? I need a new remote as thew kids thouoght mine was a book hammer. I called 1 800 remotes and the not so good Denon 3300 remote is $140 bucks ! If I am going to spend that much I would be interested in buying one of their better remotes but I can't get to their web site for info. Help, I need a remote... Quote Link to comment Share on other sites More sharing options...
mwiener Posted March 14, 2001 Share Posted March 14, 2001 Denon has a universal remote, but I think for $140, I would be buying a Phillips Pronto, which you can get for about 280. The new TSU2000 has a database of products built into the remote, and I bet the Denon player is already in there. Check http://www.remotecentral.com/ and ask if anyone can check it for you. Mike. Quote Link to comment Share on other sites More sharing options...
rhawki Posted March 15, 2001 Share Posted March 15, 2001 hah! Get hold of Denon - that's a good one... whew oh, you're serious? Actually, that was one of the reasons i didn't like Denon. It's easier to get hold of the man in the moon. Good luck! I think i would look at a Pronto, although i've seen Denon remotes around in audio shop displays (mainly the rc-8000) I'm assuming you've tried searching on the internet? Try on Yahoo shopping, i've had a lot of luck finding what i want there... -Rich Quote Link to comment Share on other sites More sharing options...
RWMIN Posted March 16, 2001 Author Share Posted March 16, 2001 Thanks guys. It looks like the remote is still under warranty and my local dealer will send it off to be repaired/replaced as I purchased their extended warranty for the unit when I bought it. I was shocked to hear that that remote cost more then 40 bucks. It's not like it's that nice of a remote in the first place and they want $140 for it. I guess I just don't understand. Quote Link to comment Share on other sites More sharing options...
Robert Gervais Posted April 6, 2001 Share Posted April 6, 2001 Yeah, Try to get a hold of someone at Denon. It's tough but it paid off for me to pursue it. I had been having trouble with my DVD 3000. I got a hold of a guy at Denon and they said they would replace the optics unit if I paid the labor. This was more than fair since the unit ia a year past warranty. It was a pain in the caboose, don't get me wrong, but it was worth it. They need a BB like this too! IMPO!! Quote Link to comment Share on other sites More sharing options...
RWMIN Posted April 6, 2001 Author Share Posted April 6, 2001 So much for the remote being repaired. My remote has a large scratch on the back of it from my 4 yr old son sliding a screw driver across the back cover. Based on that they will not warranty it. Quote Link to comment Share on other sites More sharing options...
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