noto Posted December 15, 2013 Share Posted December 15, 2013 Hello. I have the Klipsch Gallery G-17 Air, AirPlay® Speakers. I downloaded the G-17 Firmware file and the Update Instructions (G17apple_macprocedure_635098280657660000.pdf). I am able to successfully connect to the G-17 using Bonjour in the web browser. I click on the "Firmware Update" within the sidebar, and the correct page appears. It shows that the Current Firmware Date is: 2011-10-30 and the Current Firmware Version is: 3.8.93.3700 Below the phrase "Firmware Update" is an [OK] button and the instructions are to click that button so the G-17 can prepare for the update. As soon as I click the [OK] button, the G-17 Wireless button turns 'Red' and the Bonjour connection to the G-17 is lost. I've power-cycled the G-17 a few times with the same results. I even turned off all my wireless devices, plugged the laptop into Ethernet, so the only wireless device was the G-17, and still the 'Red' Wireless button. If anyone has any suggestions as to how I can successfully update the Firmware, I would greatly appreciate it. Thank you. Quote Link to comment Share on other sites More sharing options...
Grdalzell Posted March 16, 2014 Share Posted March 16, 2014 I have had the exact issue, and now I've lost the network connection. Did you have any luck resolving the issue? Quote Link to comment Share on other sites More sharing options...
mardak Posted July 3, 2015 Share Posted July 3, 2015 I have the same problem, is the issue resolved? thanks mardak Quote Link to comment Share on other sites More sharing options...
eacmen Posted September 22, 2015 Share Posted September 22, 2015 (edited) Same issue here. 2 Year Bump. Read the G-17 FAQ with no help provided. Wish support here was better. Edited September 22, 2015 by eacmen Quote Link to comment Share on other sites More sharing options...
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