MichaelL Posted March 15, 2014 Share Posted March 15, 2014 (edited) Hello Klipsch support, I send an email two days ago to promedia@klipsch.com to start this Warranty claim. Have not received a response yet. I bought a set of headphones on September 15 of 2013. They are "Klipsch - Image One (II) Over-the-Ear Headphones - Black". Unfortunately the right ear sound stopped playing over two weeks ago and now the left ear sound stopped playing three days ago. I kept them in good order -- no serious shock, no water issues. Just good inside use. Please let me know how to contact you with more details. thanks, Michael L Edited March 15, 2014 by MichaelL Quote Link to comment Share on other sites More sharing options...
mustang guy Posted March 15, 2014 Share Posted March 15, 2014 You should try calling. It's always better to talk to a real person anyway. Here are all the contact details for warranty and tech support: Klipsch Product Technical and Warranty Support 1-800-KLIPSCH (1-800-554-7724) Mon - Fri, 8AM - 5PM ET Home Audio: support@klipsch.com Headphones and Computer Speakers: promedia@klipsch.com Quote Link to comment Share on other sites More sharing options...
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