joessportster Posted May 16, 2014 Share Posted May 16, 2014 I would call her back and demand an answer Quote Link to comment Share on other sites More sharing options...
TasDom Posted May 16, 2014 Share Posted May 16, 2014 That sucks Ryan. You've been more than fair and patient to allow them to do the right thing. And the least expensive method on their part as well. It's just not right when you spend that much money and there is no sense of urgency on the seller's end to fix things as soon as possible. We all make mistakes but like you said, they should have shipped them to you within a couple of business days. Quote Link to comment Share on other sites More sharing options...
Heritage_Head Posted May 16, 2014 Author Share Posted May 16, 2014 I called back and was told it won't be here tell Tuesday or Wednesday Quote Link to comment Share on other sites More sharing options...
A1UC Posted May 16, 2014 Share Posted May 16, 2014 Unreal there is no reason that you should have to deal with this or work on speakers you paid for . I would be very clear on some kind of partial refund for this issue or send them back . If they have to cover return shipping and the cost of shipping you 3 new speakers that's not cheap either , you should get something 1 Quote Link to comment Share on other sites More sharing options...
NBPK402 Posted May 16, 2014 Share Posted May 16, 2014 Call her back, no reason for this. I agree! Quote Link to comment Share on other sites More sharing options...
Scrappydue Posted May 16, 2014 Share Posted May 16, 2014 Partial refund!!!!!!!! Jesus I am about to call for you! That crap pisses me off so bad! 1 Quote Link to comment Share on other sites More sharing options...
NBPK402 Posted May 16, 2014 Share Posted May 16, 2014 (edited) I called back and was told it won't be here tell Tuesday or Wednesday I would call back and escalate it up till you get results as now you are looking at a week from when you notified them of the problem and you should not have to do the work to fix an error on their part. They should be giving you a monetary relief also IMO. It sounds like they haven't even shipped the parts yet either. Edited May 16, 2014 by ellisr63 Quote Link to comment Share on other sites More sharing options...
NBPK402 Posted May 16, 2014 Share Posted May 16, 2014 Partial refund!!!!!!!! Jesus I am about to call for you! That crap pisses me off so bad! Exactly! If you told them to pick them up and return them it would cost them more money too, as they are no longer considered new but "B" stock which means they are worth less to them too. They should be giving you "B" stock pricing on them since they sold you a DIY speaker when you ordered a complete ready to play setup. Quote Link to comment Share on other sites More sharing options...
Scrappydue Posted May 16, 2014 Share Posted May 16, 2014 I'm thinkin 35-40% refund or free upgrade to some 402 horns! 1 Quote Link to comment Share on other sites More sharing options...
NBPK402 Posted May 16, 2014 Share Posted May 16, 2014 I'm thinkin 35-40% refund or free upgrade to some 402 horns! Now that sounds fair to me! Quote Link to comment Share on other sites More sharing options...
A1UC Posted May 16, 2014 Share Posted May 16, 2014 Partial refund!!!!!!!! Jesus I am about to call for you! That crap pisses me off so bad! Exactly! If you told them to pick them up and return them it would cost them more money too, as they are no longer considered new but "B" stock which means they are worth less to them too. They should be giving you "B" stock pricing on them since they sold you a DIY speaker when you ordered a complete ready to play setup. I would call and make it real simple - HOW MUCH OF A DISCOUNT ARE YOU GOING TO REFUND ME ? and if you don't like the answer tell them to send UPS or whoever to pick them up 1 Quote Link to comment Share on other sites More sharing options...
Scrappydue Posted May 16, 2014 Share Posted May 16, 2014 Man ref I'm stewing for you bro. Even my wife said that is some bullshit! Lol she even said she would call and complain. And it takes a lot for her to get to do that. 4500$ you spent to just look at them. Just saying. Klipsch would hate me after the amount of bitching I would do. 1 Quote Link to comment Share on other sites More sharing options...
NBPK402 Posted May 16, 2014 Share Posted May 16, 2014 If they valued you as a customer they would have overnighted the parts to you, and gave you a partial refund. The way they are treating you is bad business IMO. Quote Link to comment Share on other sites More sharing options...
Scrappydue Posted May 16, 2014 Share Posted May 16, 2014 (edited) Partial refund!!!!!!!! Jesus I am about to call for you! That crap pisses me off so bad!Exactly! If you told them to pick them up and return them it would cost them more money too, as they are no longer considered new but "B" stock which means they are worth less to them too. They should be giving you "B" stock pricing on them since they sold you a DIY speaker when you ordered a complete ready to play setup. I would call and make it real simple - HOW MUCH OF A DISCOUNT ARE YOU GOING TO REFUND ME ? and if you don't like the answer tell them to send UPS or whoever to pick them upYEP and I know where a used set is for WAY less money! Just saying again lol Edited May 16, 2014 by Scrappydue 1 Quote Link to comment Share on other sites More sharing options...
Schu Posted May 16, 2014 Share Posted May 16, 2014 Well after 3 days have gone by it looks like getting me the parts as fast as possible was not a high priority for klipsch. I called them and asked if I could get the tracking # . I gave her the order # she pulled it up and then transferred me to a voice mail with no name. How does a company make this kind of a mistake refuse to send the right speakers out and not send the parts over night or at the min 2 day shipping. I really thought they would have done this right. are you in contact with the reseller that made the actual deal? Quote Link to comment Share on other sites More sharing options...
NBPK402 Posted May 16, 2014 Share Posted May 16, 2014 Send Klipsch a link to the thread... So they can see what other customers think about their business practices concerning this matter. Quote Link to comment Share on other sites More sharing options...
A1UC Posted May 16, 2014 Share Posted May 16, 2014 (edited) . Edited May 16, 2014 by A1UC Quote Link to comment Share on other sites More sharing options...
CECAA850 Posted May 16, 2014 Share Posted May 16, 2014 Ugh what a mess. This thread has the entire gamut of emotions from ecstasy to despair. Best wishes for a speedy resolution. Quote Link to comment Share on other sites More sharing options...
derrickdj1 Posted May 16, 2014 Share Posted May 16, 2014 It is terrible to hear that you have to wait. I am singing the Blues with you. I feel your pain! Quote Link to comment Share on other sites More sharing options...
mikebse2a3 Posted May 16, 2014 Share Posted May 16, 2014 reference_head I'm sure your pretty disappointed at this point but try not to let it ruin your weekend. If one good thing has come to me with age it's that I've learned not to let stuff like this take control of my life and waste time that I'll never get back! Take Care, miketn Quote Link to comment Share on other sites More sharing options...
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