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Klipsch THX Speakers with subwoofer not playing certain sounds


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When I listen to certain songs, the sound is barely audible during certain sections.

 

 I don't want to upload a file here, so I'll post a reference youtube video that I found shows the problem.

 

https://www.youtube.com/watch?v=Py2fG-NgfkA#t=2m18s

 

Right as the break starts I know there's supposed to be a loud riff, but it's extremely muted on my end. Any suggestions?

 

Sorry if I was being vague.  If someone needs more information I can try to provide them with it, though I'm not really sure what else there is to say.

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When I listen to certain songs, the sound is barely audible during certain sections.

 

 I don't want to upload a file here, so I'll post a reference youtube video that I found shows the problem.

 

https://www.youtube.com/watch?v=Py2fG-NgfkA#t=2m18s

 

Right as the break starts I know there's supposed to be a loud riff, but it's extremely muted on my end. Any suggestions?

 

Sorry if I was being vague.  If someone needs more information I can try to provide them with it, though I'm not really sure what else there is to say.

 

That guitar riff is all in the left channel, so it sounds to me like you might not have the cable plugged all the way in to your computer. Either that, or there's something wrong with the speakers, like maybe the 5-pin DIN cable isn't quite perfectly inserted on the amplifier. Or maybe the left satellite is dying (it could even be the fuse inside of it going out on you).

 

Or maybe you have somehow moved the left/right slider too far to the right in your control panel, like in the Windows control panel or the control panel for your onboard audio or your sound card or whatever you have.

 

So, when I'm listening to it, the impression that I'm getting is, you're hearing a lot less Left Channel than you are Right Channel - yet oddly the sound level must be even between the two satellites as though it's Mono or else you'd be commenting on that too.

 

I guess another possibiility is the cable is plugged in to the wrong jack on your computer.

 

I have the ProMedia 2.1 system as well, if that matters.

 

Oh I forgot to ask: when did this start happening?

Edited by TwoCables
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It probably started from when I got the speakers so around 4 months ago.

 

So, I noticed that the left cables wouldn't go in all the way to the subwoofer.... I've tried multiple times to insert them as fully as the right ones, but it never works out..Here's a picture:

 

http://imgur.com/g7AeKod (the left cables are on the right)

 

I've tried multiple jacks on my computer too.

 

Also, on a lot of beatles songs (pretty sure in stereo) I have noticed that half the sound is missing so it makes sense that one of the channels isn't working properly.

 

It makes me sad, because for most songs the sound quality is great but for a non-significant portion of songs it doesn't give me the full experience :(

 

Thanks for the help btw

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It probably started from when I got the speakers so around 4 months ago.

 

So, I noticed that the left cables wouldn't go in all the way to the subwoofer.... I've tried multiple times to insert them as fully as the right ones, but it never works out..Here's a picture:

 

http://imgur.com/g7AeKod (the left cables are on the right)

 

I've tried multiple jacks on my computer too.

 

Also, on a lot of beatles songs (pretty sure in stereo) I have noticed that half the sound is missing so it makes sense that one of the channels isn't working properly.

 

It makes me sad, because for most songs the sound quality is great but for a non-significant portion of songs it doesn't give me the full experience :(

 

Thanks for the help btw

 

You're welcome!

 

I would bet that the negative connector for the left channel is the culprit because that wire isn't able to go in all the way. I'm not an expert on this stuff though so I wouldn't know. I mean, prior to seeing your thread here, I would have thought that this insertion was enough for a solid connection! However, we have a weak left channel here, so the negative connector for the left channel has to be the problem. The wire insertion looks fine for the left channel's positive connector though.

 

Fortunately, there are people on eBay selling this wire connector unit, but I wouldn't know how to replace it. Here's a quick example of a listing:

 

http://www.ebay.com/itm/Klipsch-ProMedia-2-1-Speaker-Connector-Module-/321800030333?pt=LH_DefaultDomain_0&hash=item4aecc6c87d

 

Now, it looks like it would be a quick and easy replacement (unplug the old one and plug the new one in), but I have no way to know if it would truly be that easy. I will say though that removing the amplifier is fairly easy. Mine seemed to be stuck to the subwoofer cabinet though after I removed all the screws along the edge (it's just a big square hole that the amplifier is in). So, be prepared for having to pry it off. I would try to avoid touching the amp's parts inside though because those capacitors could still have some charge in them! You might be able to drain those caps by toggling the power switch on and off after unplugging the amp from the wall, if it even has a power switch. Some don't (it's really not needed, to be honest).

 

Anyway, here are some more listings for this wire connector, but they're all for around $30:

 

http://www.ebay.com/itm/Klipsch-Promedia-2-1-Subwoofer-Part-Speaker-Wire-Connector-Terminal-Module-/231614345360?pt=LH_DefaultDomain_0&hash=item35ed4a7090

 

http://www.ebay.com/itm/GENUINE-Klipsch-ProMedia-2-1-Satellite-Speaker-Connector-Plug-In-/261767814127?pt=LH_DefaultDomain_0&hash=item3cf293dbef

 

http://www.ebay.com/itm/Klipsch-ProMedia-2-1-Speaker-speaker-Plug-Only-110v-/271845869767?pt=LH_DefaultDomain_0&hash=item3f4b46c8c7

 

http://www.ebay.com/itm/Klipsch-ProMedia-2-1-Speaker-Connector-Module-USED-FREE-SHIPPING-/191564977062?pt=LH_DefaultDomain_0&hash=item2c9a2993a6 (I think this seller stole the main photo from the first listing that I linked above that's for $14.95 - the one with the URL ending in "item4aecc6c87d", you gotta watch out for that on eBay)

 

http://www.ebay.com/itm/Klipsch-ProMedia-2-1-Speaker-speaker-Plug-Only-110v-/251374858309?pt=LH_DefaultDomain_0&hash=item3a871bf045

 

http://www.ebay.com/itm/Klipsch-ProMedia-2-1-Speaker-speaker-Plug-Only-110v-240v-/261647575926?pt=LH_DefaultDomain_0&hash=item3ceb692b76

 

They're all the same, even though some of these listings might make you believe otherwise. lol Your job is to buy from the seller you think you can trust the most while also spending the least amount of money.

 

Alternatively of course, you can just keep trying to get the left channel's wires to connect properly. Who knows: you might be able to do it if you keep messing with it. While you're messing with it though, try to keep the wires from fraying: keep the ends twisted into a nice stiff pin-like structure. You don't want to lose too many strands!

 

This is the best that I can do.

Edited by TwoCables
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