ratcobob Posted April 20, 2016 Share Posted April 20, 2016 (edited) I lost all audio on my TX-NR5007 receiver last week. It gave a nasty electronic bzzorrp on power up and I restarted it and it was fine but that was the last time it worked. Last night I luckily surfed directly to this page: Support | Onkyo USA It seems there are many different models that have a defective chip in the network section which will cause a wide variety of problems. Tip of the hat to Onkyo for sending owners a prepaid box to ship this 60 pounder back for service. They have also extended the warranty into 2018 to cover this issue. I bought mine in June of 2010 on Amazon. There is an alternate plan of giving a $225 credit towards new replacement instead of repair. Now to take pictures of the spaghetti. Update: FedEx delivered a box on Monday the 25th and I shipped it back that afternoon. Receiver was back on Wednesday the 27th and seems to be just fine. Edited May 4, 2016 by ratcobob Quote Link to comment Share on other sites More sharing options...
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