John Rupcich Posted August 27, 2016 Share Posted August 27, 2016 I have what I believe is the M40 set. The ear cups are approximately 2 inches by 1.75 inches in size. (Headphones don't have a model or serial number visible.) Both ear cups have completely disintegrated. I contacted customer support at Klipsch and was told they do not have replacement parts. This is insane for $200 + headphones and will certainly never purchase another Klipsch product. They also advised to contact a company that sells replacement parts without providing a source. I have scoured the internet and cannot find anyone who does provide this replacement part. Does anyone know where a replacement cover can be found for the cup made specifically for this headphone or even made for another brand that will fit this one? Would be much appreciated. John Quote Link to comment Share on other sites More sharing options...
WMcD Posted August 27, 2016 Share Posted August 27, 2016 Does it look like this? Also, I expect you mean that the cushions have disintegrated, not the whole cup. http://www.klipsch.com/products/klipsch-mode-noise-canceling-headphones WMcD Quote Link to comment Share on other sites More sharing options...
ozzie2920 Posted August 31, 2016 Share Posted August 31, 2016 Welcome to a world of frustration John . However Klipsch rep in a earlier posting on this subject did say they were working on a solution to the M40 ear cushion replacement issue. We wait with baited breathe Quote Link to comment Share on other sites More sharing options...
dirtmudd Posted September 9, 2016 Share Posted September 9, 2016 On 8/31/2016 at 4:41 AM, ozzie2920 said: Welcome to a world of frustration John . However Klipsch rep in a earlier posting on this subject did say they were working on a solution to the M40 ear cushion replacement issue. We wait with baitedbrea here are the new replacements Quote Link to comment Share on other sites More sharing options...
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