PZambito Posted December 20, 2016 Share Posted December 20, 2016 Hello all, I recently installed a 5.1 setup of the HD reference wireless series. While the sound is awesome, I am having some intermittent issues: 1)Occasionally one of the speakers loses connection, usually after coming back to the home theatre and powering on everything after being away for a while. The wireless hub OSD shows "uncommon setup detected" and then when I look one of the 6 speakers is disconnected. It always reconnects properly if I go through the setup process again, but it is annoying to have to do that so often. Is this a known issue. I have firmware v 1.5.12 which according to the site is the newest, released in 5/2016. 2)I am using optical audio out of my Sony Bravia XBRX930D series TV (2016), and have 3 sources I frequently use - DirecTV, the internal apps package for streaming with the TV (android TV/Netflix/amazon, etc), and a Playstation 4 Pro (2016 model). My TV is able to identify and pass through bitstream audio up to 5.1 for DD and DTS, and was able to do this with my old audio receiver. Sometimes, I notice the DD or DTS light not coming on on the HD wireless Hub, even though I know the source is outputting one of these formats, and the TV identifies the format properly. As a result I usually hear inferior sound or the surround channels are silent. It usually takes a few resets, or switching sources, of the hub, the TV, the PS4, etc. but I cant seem to find a reason why sometimes the audio source is not identified properly. Admittedly this may also be an issue with my TV but was wondering if anyone on the forums has experienced this issue with this TV. 3)I am trying to program my universal DirecTV remote to control the volume/mute on the HD wireless hub. I found an article on the Klipsch site stating there are 2 codes that work with my model (Remote RC65X/66X), however neither of them seem to work. Has anyone had luck controlling the HD wireless hub from those DirecTV remotes, and which codes were necessary to program to do that? Thank you Sincerely, Peter Quote Link to comment Share on other sites More sharing options...
kashyap Posted January 9, 2017 Share Posted January 9, 2017 Hi Peter, I have exactly the same issue [1], [2] and [3] that you have described. I bought a 3.1 system a week back and have been seeing these issues every now and then. I have no idea why it's happening. Please let me know if you figured out a solution. My set up: 2 RP-440WF 1 RP-110WSW 1 RP-440WC I have an optical cable connected from TV to HD control center. To see klipsch menu, I have connected a HDMI cable from out to TV In. Quote Link to comment Share on other sites More sharing options...
awwwyeah Posted March 22, 2017 Share Posted March 22, 2017 I have the full 7.2 setup. I don't have any issues with the control center detecting the signals. I have problems with the surround DSP not working at all. When I select surround mode all channel stereo while playing a 2.0 PCM signal, you would expect to hear sound from all speakers, but nothing changes. Quote Link to comment Share on other sites More sharing options...
Matt Posted April 21, 2017 Share Posted April 21, 2017 I have the same problem as the OP. It is very frustrating to pay this sort of money and have my sound cut out 1 to 2 times an hour. i was under the impression that Klipsch would work to constantly improve this product so the early adopters weren't left holding the bag. It has been a year since the last firmware update. Quote Link to comment Share on other sites More sharing options...
Galleywinter Posted April 25, 2017 Share Posted April 25, 2017 No solution for the OP but same problem here. 5.1 setup and always dropping a speaker and I have to go thru the setup again, like everyday. Sounds great, love it but man if I could get rid of this and go play-fi or Gate I would. Quote Link to comment Share on other sites More sharing options...
PZambito Posted May 21, 2017 Author Share Posted May 21, 2017 Kashyap, So for the 2nd problem regarding output of the bitstream audio from a Sony Bravia I figured out that the TV has an option to output audio through TV speakers or audio system, but it's misleading because either choice always outputs audio through the optical cable. However, if not set to "audio system" the audio will not be 5.1, only 2 channel. Before the last firmware update, anytime you used the TV apps it would automatically switch to TV speakers so this was the problem. After the latest bravia firmware this didn't happen any more. Regarding the DirecTV remotes I've confirmed there are currently no settings compatible with the Klipsch HD wireless As for the primary problem, still no solution. I have to reconnect the speakers almost every day. Tech support says I have too many wifi devices nearby which has some truth to it but no way should it remain disconnected just because it had to switch channels. My routers have been switching channels seamlessly for years, not sure why the Klipsch control center isn't able to do this as well as any cheap router can. Maybe it will be addressed in a firmware update (though I haven't seen one since 5/2016!) Quote Link to comment Share on other sites More sharing options...
BriscoCountyJr Posted December 6, 2017 Share Posted December 6, 2017 Revisiting this to see if anyone has any updates to 1, 2 & 3. Quote Link to comment Share on other sites More sharing options...
draven Posted December 14, 2017 Share Posted December 14, 2017 Bump. Sad bump, really. Quote Link to comment Share on other sites More sharing options...
Galleywinter Posted December 15, 2017 Share Posted December 15, 2017 I'll bump again. Klipsch are you listening? I've got the feeling we all have an obsolete system already. No firmware updates to solve issues and hardware was also promised if necessary when it came out. Forget free that they promised I'd buy a better control unit if they had one. Heck I wish there was a way to use just the speakers and sub with my Denon receiver. Sounds awesome, music, movies, etc... but so many issues. Quote Link to comment Share on other sites More sharing options...
Hollywood7 Posted January 23, 2018 Share Posted January 23, 2018 (edited) I spoke to the Klipsch Reps at CES a couple of weeks ago; & they promised that the HD Wireless system is not being discontinued; & that engineers are working on new updates. I too, am having the issue with watching a movie, looking at my speakers & notice a blinking white LED, where I need to run the setup program to reconnect the speaker. This happens almost on a daily basis... I hope the Klipsch engineers can come up with a solution for this problem. The system sounds great! Edited January 23, 2018 by Hollywood7 Added information Quote Link to comment Share on other sites More sharing options...
Orca99 Posted January 23, 2018 Share Posted January 23, 2018 Some known problems are listed in the RP Hub1 reporting thread....... Please add observations and suggestions for improvement in that thread, if you don’t mind. Quote Link to comment Share on other sites More sharing options...
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