ME2 Posted September 5, 2017 Share Posted September 5, 2017 Cannot get the WiFi light on the top to light up. App on iPhone or iPad keeps saying a firmware update is needed. Can't get to it. Was hoping it would help the WiFi setup that is harder than it should be. Guess I'll just send it back. ME2 KHorns, Oiled Walnut 1978 Heresys I and II Cornwalls The Three (soon to ship back) Quote Link to comment Share on other sites More sharing options...
lrw Posted November 30, 2017 Share Posted November 30, 2017 having same issue... Quote Link to comment Share on other sites More sharing options...
clgarci2 Posted December 2, 2017 Share Posted December 2, 2017 Found this online: http://www.klipsch.com/firmware?product=38970 But didn't have success on the first try. Need to try again. Wifi setup button on the back - hold down for 4 seconds helped me connect to wifi with the app. Quote Link to comment Share on other sites More sharing options...
Paducah Home Theater Posted December 2, 2017 Share Posted December 2, 2017 Some of these gadgets have a factory reset function that I'd try before sending anything back. Sixes do for sure, thought the threes did, cannot confirm right now. Quote Link to comment Share on other sites More sharing options...
clgarci2 Posted December 2, 2017 Share Posted December 2, 2017 FACTORY RESET: 1. DISCONNECT POWER 2. PRESS and HOLD INPUT SELECTOR BUTTON while RE-CONNECTING POWER Quote Link to comment Share on other sites More sharing options...
Soxy Posted December 2, 2017 Share Posted December 2, 2017 Factory Reset dont solve the problem. Dont get any LED flashing on the top either. Is it an software or hardware problem ? Quote Link to comment Share on other sites More sharing options...
clgarci2 Posted December 2, 2017 Share Posted December 2, 2017 There's a wifi setup button on the back, press down for 4 seconds until you hear a beep, there's a green light that will flash, you should be able to connect to the MyPlayDevice in your phone WiFi Settings then open the app to connect it to your wifi network. Quote Link to comment Share on other sites More sharing options...
clgarci2 Posted December 2, 2017 Share Posted December 2, 2017 I finally got it to update the firmware, I tried 4 different USB flash drives. The last one that worked was a newer one that I never had anything on before. Hope that helps. http://assets.klipsch.com/files/theThree_FirmwareUpdate_V02.pdf Quote Link to comment Share on other sites More sharing options...
Soxy Posted December 3, 2017 Share Posted December 3, 2017 i still dont have any success. Are your leds on the top working properly? Quote Link to comment Share on other sites More sharing options...
Soxy Posted December 3, 2017 Share Posted December 3, 2017 16 hours ago, clgarci2 said: I finally got it to update the firmware, I tried 4 different USB flash drives. The last one that worked was a newer one that I never had anything on before. Hope that helps. http://assets.klipsch.com/files/theThree_FirmwareUpdate_V02.pdf Is the Power Switch put up to the top or to the bottom ? Here you can see it should be to the top http://assets.klipsch.com/files/theThree_FirmwareUpdate_V02.pdf in the users manual from the three they say to turn it off put them to the bottom. Quote Link to comment Share on other sites More sharing options...
Andy W Posted December 12, 2017 Share Posted December 12, 2017 The text in the firmware update sheet is a bit vague... the WiFi LED, means the WiFi setup LED on the back of the unit. The WiFi LED on the top only lights up when PlayFi is the source. So WiFi Status on the back and WiFi Source (PlayFi) is on the top with all the other source LEDs. http://assets.klipsch.com/product-manuals/The-Three-Manual-v2.pdf Also, you can't select PlayFi as the source using the source dial, it is selected when you choose the speaker from the Klipsch Stream App. PLayFi's rules, not ours. Quote Link to comment Share on other sites More sharing options...
Andy W Posted December 12, 2017 Share Posted December 12, 2017 On 12/2/2017 at 12:46 PM, clgarci2 said: There's a wifi setup button on the back, press down for 4 seconds until you hear a beep, there's a green light that will flash, you should be able to connect to the MyPlayDevice in your phone WiFi Settings then open the app to connect it to your wifi network. Regarding WiFi setup, hold the button 4 seconds for WPS setup (first beep and quick double flashes on the setup LED) or 10 seconds for manual setup (second beep, single quick flashes). Quote Link to comment Share on other sites More sharing options...
HOOFNIT Posted December 20, 2017 Share Posted December 20, 2017 I am curious as to how long the Firmware Update takes? I have 2 of "The Three's" and each appeared to read the USB drive for only a few seconds. The LED flashed for a few seconds. Both speakers still show "Update Available" in the Klipsch App. Any thoughts? Thanks! Quote Link to comment Share on other sites More sharing options...
Huy Nguyen Posted December 21, 2017 Share Posted December 21, 2017 20 hours ago, HOOFNIT said: I am curious as to how long the Firmware Update takes? I have 2 of "The Three's" and each appeared to read the USB drive for only a few seconds. The LED flashed for a few seconds. Both speakers still show "Update Available" in the Klipsch App. Any thoughts? Thanks! Same Problem Quote Link to comment Share on other sites More sharing options...
Huy Nguyen Posted December 21, 2017 Share Posted December 21, 2017 (edited) On 12/3/2017 at 12:51 AM, clgarci2 said: I finally got it to update the firmware, I tried 4 different USB flash drives. The last one that worked was a newer one that I never had anything on before. Hope that helps. http://assets.klipsch.com/files/theThree_FirmwareUpdate_V02.pdf Please tell us what's format of your usb, how many GB, and the power switch on or off. Thank u so much! How long does it take for the update to complete I've tried so many USB and Fomat many ways Edited December 21, 2017 by Huy Nguyen To complete Quote Link to comment Share on other sites More sharing options...
Jerome2006 Posted December 21, 2017 Share Posted December 21, 2017 Same situation here : tried many USB keys, the last one made the top wifi led flash (2 times, many flashes), but then nothing happens : the app still says that there are some updates to implement. Also, lots of disconnection issues, mainly due to the fact that I have to say "postpone" in the app when the firmware update pops up. This is very annoying, would be great if someone found a solution ! Quote Link to comment Share on other sites More sharing options...
Jerome2006 Posted December 22, 2017 Share Posted December 22, 2017 Sorry for the double post, but the problem just solved itself today. The app told it needed to update, I downloaded the update on the appstore (iOS) and during the first launch of the updated app, I got a prompt telling me the device needed an update. I launched it, it worked for one my two Threes (the speaker made a "bip" sound), I got an error message for the other one. I tried again, and it finally worked. Since then, no more "update" message in the app, and both speakers seem to work like a charm. To sum it up, it seems the new version of the app allows to update the devices "over the air" and without USB keys, and most importantly, works fine. Hope it will stay that way ! Quote Link to comment Share on other sites More sharing options...
oigaard Posted December 29, 2017 Share Posted December 29, 2017 I finally got it to update the firmware 1 Klipsch app 2 settings 3 Troubleshooting 4 reboot all 5 update firmware Quote Link to comment Share on other sites More sharing options...
pov Posted January 13, 2018 Share Posted January 13, 2018 This thread is the same: https://community.klipsch.com/index.php?/topic/173630-trouble-update-the-three-and-getting-source-led/ I tried two different 32GB USB3.0 flash drives today and both were unsuccessful to update the unit. Guess I'll keep trying others when I find them. Quote Link to comment Share on other sites More sharing options...
lomica Posted March 23, 2019 Share Posted March 23, 2019 I tried everything here with no success until I dug up an old USB drive. I was using a 4 GB, never used, formatted to FAT32 and that did not work. I reformatted and old 250 MB to FAT32, copied the three.hex file and everything worked. So that points to there being a size limit the speaker can read for updating. Quote Link to comment Share on other sites More sharing options...
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