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Steve S

Unable to update firmware on RSB-8

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I am unable to update my brand new RSB-8 to the latest firmware (v2.4.9) - I contacted Klipsch technical support to no avail - told me to turn off the update notification in the play-fi app. 

 

I have exhausted all options that I can think of, including trying different USB drives (2.0,3.0) all freshly formatted on Windows 10 w/fat32. to no avail. I've followed the pdf instructions each time, reset the RSB-8 to factory settings and started all over again. 

 

As a result the sound bar will not pair with the 2 RW-1's I purchased to go with it. I would appreciate any ideas. 

 

Thanks,

 

-Steve

 

 

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