Steve S Posted October 14, 2017 Share Posted October 14, 2017 I am unable to update my brand new RSB-8 to the latest firmware (v2.4.9) - I contacted Klipsch technical support to no avail - told me to turn off the update notification in the play-fi app. I have exhausted all options that I can think of, including trying different USB drives (2.0,3.0) all freshly formatted on Windows 10 w/fat32. to no avail. I've followed the pdf instructions each time, reset the RSB-8 to factory settings and started all over again. As a result the sound bar will not pair with the 2 RW-1's I purchased to go with it. I would appreciate any ideas. Thanks, -Steve Quote Link to comment Share on other sites More sharing options...
ksven Posted July 18, 2018 Share Posted July 18, 2018 I have the exact same issue, following instructions, nothing happens. Tried multiple sticks Quote Link to comment Share on other sites More sharing options...
AstroDad Posted August 10, 2018 Share Posted August 10, 2018 I am having the same issue on an RSB-14. just opened a ticket. When I plug the unit back in with the USB in and holding the volume button nothing happens Quote Link to comment Share on other sites More sharing options...
Gavin S. Posted September 8, 2018 Share Posted September 8, 2018 I have an RSB-11 and am experiencing the same issue. I'd love to hear if there's a resolution. Quote Link to comment Share on other sites More sharing options...
nancy Posted September 9, 2018 Share Posted September 9, 2018 We had this problem . When we used a 4gb drive it worked... 8gb drives and above are not recognized Quote Link to comment Share on other sites More sharing options...
Gavin S. Posted September 11, 2018 Share Posted September 11, 2018 I tried a 256 mb usb thumbdrive and it still didn't work. Quote Link to comment Share on other sites More sharing options...
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