Jump to content
The Klipsch Audio Community
Sign in to follow this  
32blownhemi

Tubes bad in 80 days on new Mc275? Are they BS'ing me?

Recommended Posts

46 minutes ago, HDBRbuilder said:

It seems that you have either a wiring issue or a bad power transformer to me!...or both!  Don't worry about it....after all you can find almost all the forum tube guys always saying that Tubed Mac's and heritage Klipsch are a match made in heaven...just lean back on that heavenly cloud and relax!  And maybe search eBay for a good used H/K 430 twin-powered receiver for "MAC-back-up" …"just in case".  Honestly...it would be SO MUCH NICER if all the U.S. companies which USED TO MAKE TUBES (RCA, Westinghouse, etc...)...still did so!  Does Telefunken still make them???...or just re-badge Chinese made tubes nowadays??  I'm not even sure if Russia and the former Warsaw Pact countries even still make them, anymore!  My take is that if they DID still make tubes, it would cost even more of a fortune to run them! 

 

I certainly agree about being on a heavenly cloud when listening to Jube's on Tubes! Last couple of times my amp broke I've hooked up my bass bins to my Crown amp & it's just not the same... How would you hook up the H/K 430? Run the Jube base bins with it & the K 402 horns with my other Mc 275? Seeing as how I've been looking for an amp to run my La Scala's with I just went to ebay & got an H/K 430! Thank You!   Bill

  • Like 1

Share this post


Link to post
Share on other sites
43 minutes ago, 32blownhemi said:

I certainly agree about being on a heavenly cloud when listening to Jube's on Tubes! Last couple of times my amp broke I've hooked up my bass bins to my Crown amp & it's just not the same... How would you hook up the H/K 430? Run the Jube base bins with it & the K 402 horns with my other Mc 275? Seeing as how I've been looking for an amp to run my La Scala's with I just went to ebay & got an H/K 430! Thank You!   Bill

Once you get that H/K 430 in....you'll easily figure it all out...the answer is on the unit's rear plate....and your La Scalas will love that little 25 WPC thing!

Share this post


Link to post
Share on other sites
Posted (edited)
On 5/5/2019 at 2:24 PM, ILI said:

 

Edit:

McIntosh' warranty is 3 years for hifi gear, except for tubes.

I just checked. It is the same in Europe.

Also other tube sellers in Europe only give limited warranty, or none...

It's the same for batteries, I guess.

 

$6400 for a brand new McIntosh tube amplifier and 80 days in you have zero warranty on the tubes? The local Mac dealer is denying warranty coverage on defective tubes?

Actually I just searched the Mac warranty in the USA and Canada. Its 3 years electronics, 90 days on the tubes.

 

An iconic manufacturer like McIntosh where today you pay a hefty premium for a high quality product, and you could be spending $300-400 for replacement tubes 92 days into ownership?

Read the warranty....within the warranty period the owner pays for shipping both ways. Mac doesn't even cover the cost of return shipping to owner if you must return unit for repairs.

No thanks, I will stick to quality solid state amplification/receiver.

 

Tried to attach the Mac warranty pdf here but the file is too large for site limits. But there's more than one way to skin a cat. 

 

 

mac warranty.jpg

Edited by polizzio

Share this post


Link to post
Share on other sites

I would like to add that most tube gear just works and you will never have trouble with it. I am the fourth own for my 2A3 amplifiers, and I have had them for about 12 years. A year or so ago I had to have some work done on them, but they have been great amps. The prices on teh used market haven't gone down. These are probably getting on to almost 20 years old. 

 

You can probably find folks who have bought SS gear with a stellar reputation but have a product that just turned into a problem. Sad, but every company has that happen.

 

Bruce

Share this post


Link to post
Share on other sites
5 minutes ago, Marvel said:

I would like to add that most tube gear just works and you will never have trouble with it. I am the fourth own for my 2A3 amplifiers, and I have had them for about 12 years. A year or so ago I had to have some work done on them, but they have been great amps. The prices on teh used market haven't gone down. These are probably getting on to almost 20 years old. 

 

You can probably find folks who have bought SS gear with a stellar reputation but have a product that just turned into a problem. Sad, but every company has that happen.

 

Bruce

 

You sure are right. When you 'bought a lemmon', whether it's a solid state amp or a tube amp, it doesn't matter. Fact is, that in that situation, the consumer is often on the losing end. Some companies will do the honorable thing, which is to take back the faulty product and replace it by a new one. They should, of course, but some will only do so when you push real hard and threaten to take them to court, perhaps backed by some consumer protection organization.

In this case, the tubes were damaged by a malfunction in the amp, with obvious cause and effect. That would be enough legal ground to take them to court.

 

As a first step, the OP could send them an official letter of complaint. There is help online for this:

https://www.usa.gov/consumer-complaints

and here:

https://www.bbb.org/

 

Share this post


Link to post
Share on other sites
19 hours ago, polizzio said:

 

$6400 for a brand new McIntosh tube amplifier and 80 days in you have zero warranty on the tubes? The local Mac dealer is denying warranty coverage on defective tubes?

Actually I just searched the Mac warranty in the USA and Canada. Its 3 years electronics, 90 days on the tubes.

 

An iconic manufacturer like McIntosh where today you pay a hefty premium for a high quality product, and you could be spending $300-400 for replacement tubes 92 days into ownership?

Read the warranty....within the warranty period the owner pays for shipping both ways. Mac doesn't even cover the cost of return shipping to owner if you must return unit for repairs.

No thanks, I will stick to quality solid state amplification/receiver.

 

Tried to attach the Mac warranty pdf here but the file is too large for site limits. But there's more than one way to skin a cat. 

 

 

mac warranty.jpg

I only had the amp hooked up for 80 days but I'd owed it longer. So hence over 90 days & out of warrantee on the tubes... 

Share this post


Link to post
Share on other sites
17 hours ago, ILI said:

 

You sure are right. When you 'bought a lemmon', whether it's a solid state amp or a tube amp, it doesn't matter. Fact is, that in that situation, the consumer is often on the losing end. Some companies will do the honorable thing, which is to take back the faulty product and replace it by a new one. They should, of course, but some will only do so when you push real hard and threaten to take them to court, perhaps backed by some consumer protection organization.

In this case, the tubes were damaged by a malfunction in the amp, with obvious cause and effect. That would be enough legal ground to take them to court.

 

As a first step, the OP could send them an official letter of complaint. There is help online for this:

https://www.usa.gov/consumer-complaints

and here:

https://www.bbb.org/

 

Thanks for the links. They sent me a return mail label to send the amp back so we'll see what happens....  Bill

Share this post


Link to post
Share on other sites

Sounds like Mac is stepping up and doing the right thing for you. As they should. Keep us posted on the outcome.

Share this post


Link to post
Share on other sites
13 hours ago, 32blownhemi said:

Thanks for the links. They sent me a return mail label to send the amp back so we'll see what happens....  Bill

I bet the H/K arrives well before you get the Mac back...when you get it just PM me if the pots need cleaning...it has a crap-load of fast blow fuses on its rear and inside of it, and they ALL need to be the correct fast blow ones in the correct amperage...I will send you the tech and user manuals in PDF, too!...but its best to do that in e-mail!  It is ALWAYS best to do what needs doing before using it very much...since they were made so long ago! (early to mid 70's!)...so before you even hook it up, just send me a PM!

  • Like 1

Share this post


Link to post
Share on other sites
On 5/8/2019 at 1:45 PM, HDBRbuilder said:

I bet the H/K arrives well before you get the Mac back...when you get it just PM me if the pots need cleaning...it has a crap-load of fast blow fuses on its rear and inside of it, and they ALL need to be the correct fast blow ones in the correct amperage...I will send you the tech and user manuals in PDF, too!...but its best to do that in e-mail!  It is ALWAYS best to do what needs doing before using it very much...since they were made so long ago! (early to mid 70's!)...so before you even hook it up, just send me a PM!

 Thank You HDBRbuilder!  The amp should be here Monday & I'll PM you when it arrives. My e-mail is billwhoo@reagan.com...  And I watched a You Tube video on 'cleaning the pots' ... Whats the best way to hook up my Mac Book Air (I run the music through Amarra) to the H/K 430? I googled it and just got confused....  Thanks again!   Bill

Share this post


Link to post
Share on other sites
1 hour ago, 32blownhemi said:

 Thank You HDBRbuilder!  The amp should be here Monday & I'll PM you when it arrives. My e-mail is billwhoo@reagan.com...  And I watched a You Tube video on 'cleaning the pots' ... Whats the best way to hook up my Mac Book Air (I run the music through Amarra) to the H/K 430? I googled it and just got confused....  Thanks again!   Bill

Computer stereo headphone out jack w/split L&R RCA inputs at opposite end of  cable to H/K 430 pre-aux-in...that's how I do it, anyway...worked great on my Heresys...sometimes kinda hard to find the underlined part of what I just wrote, though but can find it on eBay for sure.

  • Like 1

Share this post


Link to post
Share on other sites
59 minutes ago, HDBRbuilder said:

Computer stereo headphone out jack/split RCA inputs cable to 430 pre-aux-in...that's how I do it, anyway...worked great on my Heresys...sometimes kinda hard to find the underlined part of what I just wrote, though but can find it on eBay for sure.

 

Thank You! Got it on Amazon & it'll be here Monday!  :)    Bill

Share this post


Link to post
Share on other sites
6 minutes ago, 32blownhemi said:

 

Thank You! Got it on Amazon & it'll be here Monday!  :)    Bill

Can you post pic of what you ordered?

 

Share this post


Link to post
Share on other sites
7 minutes ago, HDBRbuilder said:

That's it!!

Whew! You had me worried!  Lol...  And I have the adapter to hook up the amp to my i Phone too...

Share this post


Link to post
Share on other sites
1 hour ago, 32blownhemi said:

Whew! You had me worried!  Lol...  And I have the adapter to hook up the amp to my i Phone too...

What I did NOT want you to end up with was one that had the FEMALE on the end of it instead of the male for the headphone jack...I was worried that my description might have been confusing...but you're good!...plus you'll have plenty of length with 10 ft.!

 

Share this post


Link to post
Share on other sites
On 5/7/2019 at 5:35 AM, 32blownhemi said:

I just went to ebay & got an H/K 430!

+ 1 on the HK. I have the 730 and it's great. 

Share this post


Link to post
Share on other sites
12 hours ago, 32blownhemi said:

Whew! You had me worried!  Lol...  And I have the adapter to hook up the amp to my i Phone too...

OK., I finally found my cheat sheet of URL's for old H/K receiver tech manuals and user manuals, But the H/K 430 user manual no longer comes up...even though the tech manual for it does!

So, I will have to hunt it down, again!

Here is the URL for the PDF of the H/K 430 Technical Manual though:

        http://manuals.harman.com/hk/Service Manual/hk430 sm.pdf

I am also sending some other "cool stuff to have" as attachments in an e-mail to you, as soon as I can figure out where I put it in my files!  LOL!  So bear with me!

The best advice I can give you on this manual is to actually SAVE a PDF COPY of it into a file-folder designated FOR your unit...and be sure that folder is backed-up elsewhere., instead of just relying on it to be available at the URL address "forever"....BECAUSE that could change at any time, but if you already have it saved in PDF it won't be a problem...RIGHT?  What I have been noticing more and more the past few years is that hard to come by manuals on older equipment seem to be disappearing from the internet as "FREE" more and more often...so, DO this while you CAN!

What I BELIEVE is happening is that particular older classic electronic equipment which is being regularly grabbed up on eBay and CL and such is being monitored by the corporate entities involved, such as maybe even H/K Intl....and what they USE TO provide for FREE is either having a fee attached to getting it, OR they are "renting it out to" other entities who are charging a fee and/or providing hard copies for sale on places like eBay!  Yeah, it SUCKS, but GREED is GREED!  This trend SEEMS to CURRENTLY mostly be for the user/operator manuals, BUT I expect it to happen for all of the manuals...ESPECIALLY the ones which actually INCLUDE the entire electronic schematics for repair and possible COPYING of a piece of "no-longer-available from MFG equipment"! 

More to follow!

Share this post


Link to post
Share on other sites

The little H/K 430 was the largest-selling stereo receiver in the world when it was in manufacture, and that in itself would likely ensure the "Fee-chargers" quite a bit of income!  Make sense?  ALSO,  that in itself might give you a HINT of just how great a unit it is!  Remember, it beat out ALL OF ITS COMPETITION WORLD-WIDE in sales!!...such as MARANTZ, for one! 

Not to knock Marantz or anything...but they actually screwed THEMSELVES at the time!  Because after they finally completely "got rid of" Saul B. Marantz, himself (yeah he got shafted by the same company he started!!), it wasn't long before their quality control started to get really crappy, which is to be expected when sales volumes rapidly rise...and that is a shame...because so many people were buying that brand and ended up with lemons by "buying a name"!  It WAS NOT the designs that were the problem (in MOST cases, anyway!), though!  It was LOUSY attention to detail in the QC side of the house!  This went on for a few years, unfortunately, for Marantz-lovers!  It was like a roller coaster when you got one...QC was either up or down...depending on the buyer's luck!  It made no sense whatsoever....I kinda CRINGE when people talk about how great Marantz stuff from that particular period is...because they obviously have no idea what so many of the customers were going thru on repairs and such at the time! 

I was in an " ideal environment" to observe all of this happening  at the time, too!  Because I was originally stationed in Germany, then the entire unit was re-assigned to Italy!...as a young paratrooper...and we were constantly going all over NATO for operations and training and very seldom saw our actual duty station, meaning we were always IN THE FIELD IN ANOTHER COUNTRY...far away from where we actually "lived" as Soldiers!  So, whenever we  actually got back it was PARTY TIME!...and because infantry paratroopers work so hard, they tend to party EXTREMELY hard whenever they get the chance!  We had no entertainment whatsoever except for our personal STEREO SYSTEMS, and those got LOTS OF BIG-TIME USE whenever we were "back"!  We didn't make very much money in those days, but we also didn't have much opportunity to spend much of it, EITHER...because we were always in the field elsewhere!  So we blew it whenever we got back on things like "party favors" and our stereo equipment, HONESTLY!  The situation at the time was ideal for us, Stereo-equipment-wise, because we could blow our money on really  great equipment because we were getting it for about HALF-or-even-less of its then-current MSRP!  So when we bought our systems, we just went to the credit union after we had decided what we wanted to get and knew how much the total cost would be...and got a signature loan for purchasing it, with an allotment set up for monthly payment deductions out of our paychecks!  TOO EASY!  So, you can just IMAGINE what all kinds of high-end stuff MOST of us bought, generally-speaking!  But I just waited for making MY OWN equipment purchases...and took more time "paying attention to what was going on around me", instead!  There are equipment USERS, but there are ALSO equipment ABUSERS...and it doesn't take very long in a PARTY HARDY environment to figure out who falls into each of those two categories...so I watched and waited...for almost TWO years...and "worked on my list" before even getting a loan and buying!  And because I did THAT, I ended up getting even better prices, too...for what I eventually purchased throughout 1975...I was very lucky on that!  EVERYTHING I BOUGHT was EITHER being rapidly marked-down regularly to make room for new models, OR was grabbed-up cheap due to an AAFES requirement that the USAREUR Audio-Photo Agency had to meet!...which caused THEM to discount-out inventory of items picked up for sale by AAFES!...so I got my stuff piece-by-piece at even MUCH-LOWER prices!!

 

By the mid-70's lots of really great equipment was disappearing ...due to a number of reasons which were mostly due to consumer-desire causing things like diminishing sales numbers for really great items….For many great receivers and low-powered amps, it was MOSTLY brought about by the "power wars"....people just wanted MORE POWER!...so lots of things which were really great, but low-powered began have their sales numbers dropping and were just dropped from the company-line-ups!  This is what happened to the H/K "X30" twin-powered stereo receiver line!...simply because NONE of them put out 100 wpc or more!  Consumer-desire causes some crazy things to happen! But there was an upside for some consumers...who wanted those items which were being discounted-out to make room for new models....they got them very cheap!

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...