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R-28PF USB issues


Gurba

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I can't for the life of me get the speakers to work with windows 10. I get USB error message when I plug them in. In have tried multiple USB ports and four PC's to no avail. Any suggestions out there?

 

Edit: I have tried USB 2.0, 3.0 and 3.1.

Edited by Gurba
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We usually start with the obvious. They are powered, did you plug them into a 110v outlet, you sure that outlet is hot? They have an on/off switch also, is it on? Can you tell if the amp in the back of the speakers is turning on, anything light up? Other than that, it's probably a wifi connectivity issue from your computer. These are pretty new, you might need to contact Klipsch customer service.

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  • 4 weeks later...

Thanks for helping. The speakers actually work fine with all inputs beside the USB. I have sent them to a service shop and they couldn't make USB work either. They have contacted Klipsch for a replacement amp unit but I fear that will take a long time.

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