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mrbugs

RSB-14 - Humming (static) noise after 1 minute

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Just picked up a RSB-14 and 2 minutes after powering up the sound bar, I hear a constant hum or static sound. Very noticeable when I mute it.  I have reset it, tried every input. Changed HDMI cable. Tried a different wall power outlet. Makes no difference. 

 

I assume this is not normal and wondering if anyone else has experienced this.   I have attached a sound file (.m4a) if interested in hearing it.

 

Any suggestions, besides returning it? Thanks in advance.

Klipsch RSB-14 humming (22JUN18).m4a

Edited by mrbugs

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On 1/12/2019 at 10:21 AM, Craigwsnyder said:

Hi - I have an RSB-14 also with this issue. Was a solution found?

No. I have a claim over 12 business days old and have not heard a response. 

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