Emile Posted January 9, 2019 Share Posted January 9, 2019 Fighting with Klipsch Support (better known as Klipsch Gestapo) ... trying to get a replacement K-510 horn. Ordered some and had no problem ... then I get an email with "need serial number." OK; complied with number of KPT-904's. Then I get an email with "why." OK; complied with pics stating I have "one" old model horn and "one" new horn (w/mumps). Another email with cannot sell this to you without a good reason. Jeez; thought mismatched horns were a good reason Email also stated "if unit is broken, send us pics." OK; so this is my last attempt. If it does not work I'll put all my Klipsch speakers in a bonfire So; anyone have any pics of an old K-510 horn which is defective? Guess any hairline crack or broken corner will do. Many, many thanks Cheers, Emile 1 Quote Link to comment Share on other sites More sharing options...
MEH Synergy Posted January 9, 2019 Share Posted January 9, 2019 Send me your klipsch speakers. I'll pay shipping and burn them for you. What a disgrace from klipsch! 1 Quote Link to comment Share on other sites More sharing options...
Emile Posted January 9, 2019 Author Share Posted January 9, 2019 And the annoying part is that I was PROMISED another one ... then they change their story and stab you in the back. Real nice customer support 1 Quote Link to comment Share on other sites More sharing options...
MEH Synergy Posted January 9, 2019 Share Posted January 9, 2019 Sucks. I would have ordered a pair at once... 1 1 Quote Link to comment Share on other sites More sharing options...
Emile Posted January 9, 2019 Author Share Posted January 9, 2019 3 minutes ago, Westcoastdrums said: Sucks. I would have ordered a pair at once... One was in a different location ... was being transferred to their shipping warehouse "for me." Quote Link to comment Share on other sites More sharing options...
CECAA850 Posted January 9, 2019 Share Posted January 9, 2019 @babadono has some he might sell you but they'll be expensive😛 1 Quote Link to comment Share on other sites More sharing options...
Khornukopia Posted January 9, 2019 Share Posted January 9, 2019 42 minutes ago, Westcoastdrums said: Send me your klipsch speakers. I'll pay shipping and burn them for you. @Emile, I think I have a better offer. I will pay shipping and then send you a picture of a bonfire. 2 Quote Link to comment Share on other sites More sharing options...
Emile Posted January 9, 2019 Author Share Posted January 9, 2019 15 minutes ago, CECAA850 said: abadono has some he might sell you but they'll be expensive😛 Haha ... guess whom he got them from Quote Link to comment Share on other sites More sharing options...
CECAA850 Posted January 9, 2019 Share Posted January 9, 2019 37 minutes ago, Emile said: Haha ... guess whom he got them from I was in the PM remember? 1 Quote Link to comment Share on other sites More sharing options...
jimjimbo Posted January 9, 2019 Share Posted January 9, 2019 1 hour ago, Emile said: Fighting with Klipsch Support (better known as Klipsch Gestapo) ... trying to get a replacement K-510 horn. Ordered some and had no problem ... then I get an email with "need serial number." OK; complied with number of KPT-904's. Then I get an email with "why." OK; complied with pics stating I have "one" old model horn and "one" new horn (w/mumps). Another email with cannot sell this to you without a good reason. Jeez; thought mismatched horns were a good reason Email also stated "if unit is broken, send us pics." OK; so this is my last attempt. If it does not work I'll put all my Klipsch speakers in a bonfire So; anyone have any pics of an old K-510 horn which is defective? Guess any hairline crack or broken corner will do. Many, many thanks Cheers, Emile I don't think you are doing yourself any favors by calling them the "Gestapo". I find that pretty inappropriate. 1 Quote Link to comment Share on other sites More sharing options...
AHall Posted January 9, 2019 Share Posted January 9, 2019 It’s not gonna happen. They are on here anyway and know about the last k510 deal slipping through the cracks. It’ll be the last time a pair of k510s makes it out of the warehouse I have a feeling. You’ll eventually just get the call that they do not support the diy community with parts. 1 1 Quote Link to comment Share on other sites More sharing options...
Gorm Posted January 9, 2019 Share Posted January 9, 2019 How has someone not been able to scan and reproduce this horn on a 3D printer yet? Is the technology not that accessible yet? 1 Quote Link to comment Share on other sites More sharing options...
babadono Posted January 9, 2019 Share Posted January 9, 2019 1 hour ago, CECAA850 said: @babadono has some he might sell you but they'll be expensive😛 NOT YET 1 Quote Link to comment Share on other sites More sharing options...
CECAA850 Posted January 9, 2019 Share Posted January 9, 2019 37 minutes ago, Gorm said: How has someone not been able to scan and reproduce this horn on a 3D printer yet? Is the technology not that accessible yet? If I couldn't buy one from Klipsch I wouldn't clone one. 1 Quote Link to comment Share on other sites More sharing options...
Gorm Posted January 9, 2019 Share Posted January 9, 2019 Legality aside...it seems there is a quite a demand for them. Theres a spot there for someone to make money. Klipsch or a third party. Assuming of course that the horn is patented. Which I'm sure it is. 1 Quote Link to comment Share on other sites More sharing options...
babadono Posted January 9, 2019 Share Posted January 9, 2019 34 minutes ago, babadono said: NOT YET They have arrived.... Mump-a-licious Thanks again @Emile no cracks so I can't reciprocate the favor. 1 Quote Link to comment Share on other sites More sharing options...
Emile Posted January 9, 2019 Author Share Posted January 9, 2019 15 minutes ago, babadono said: They have arrived.... Mump-a-licious Haha ... you know how lucky you are? Quote Link to comment Share on other sites More sharing options...
babadono Posted January 9, 2019 Share Posted January 9, 2019 23 minutes ago, Emile said: Haha ... you know how lucky you are? Yes. God Bless you. 1 Quote Link to comment Share on other sites More sharing options...
babadono Posted January 9, 2019 Share Posted January 9, 2019 Seriously when I asked you to order a pair for me when I was striking out it was kind of tongue in cheek....but then you went ahead and did it 1 Quote Link to comment Share on other sites More sharing options...
Klipsch Employees Chief bonehead Posted January 9, 2019 Klipsch Employees Share Posted January 9, 2019 5 hours ago, Emile said: Fighting with Klipsch Support (better known as Klipsch Gestapo) ... trying to get a replacement K-510 horn. Ordered some and had no problem ... then I get an email with "need serial number." OK; complied with number of KPT-904's. Then I get an email with "why." OK; complied with pics stating I have "one" old model horn and "one" new horn (w/mumps). Another email with cannot sell this to you without a good reason. Jeez; thought mismatched horns were a good reason Email also stated "if unit is broken, send us pics." OK; so this is my last attempt. If it does not work I'll put all my Klipsch speakers in a bonfire So; anyone have any pics of an old K-510 horn which is defective? Guess any hairline crack or broken corner will do. Many, many thanks Cheers, Emile One more time. Klipsch does not sell parts for projects. If you have a damaged horn, blow a driver then we will sell you the replacement part or warranty the part to get your speaker up and running. But to get parts just to get parts, no. And asking others to send pics of a broken horn....come on bro. If you want a horn then buy a component as each is serialized. Cheers. 2 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.