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T5 True Wireless Keep Cutting In / Out


Chief19

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On 5/27/2021 at 4:30 AM, Lawrence Leong said:

My T5 II also always auto power off both sides. Need to manually turn on both sides to reconnect back. Noticed this problem since new but getting worst now after 8 months. Plan to bring it to exchange for a new pair since it’s under warranty.

I have the same annoying issue with my T5 II... And no solution at all. 

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On 5/27/2021 at 4:30 AM, Lawrence Leong said:

My T5 II also always auto power off both sides. Need to manually turn on both sides to reconnect back. Noticed this problem since new but getting worst now after 8 months. Plan to bring it to exchange for a new pair since it’s under warranty.

I am having the same annoying issue with my T5 II, too... And no solution, either

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  • 3 months later...

Hi Klipsch team,

 

I bought the T5 neckband and honestly disappointed because of 2 issues:

 

- 1 phone calls cut after several second because of bluetooth disconnecting. You should think of a fix if you don't want your reputation completely ruined. 

- 2 the neckband is not supported in the Klipsch connect app. On the box of the neckband and online it says it works with Klipsch connect.

This is misleading information to your customers. 

 

Any thoughts on this?

 

Thank you,

Boyan

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