polizzio 267 Posted November 15 Agreed, Edgar. Quote Share this post Link to post Share on other sites
jason str 2345 Posted November 15 19 minutes ago, polizzio said: In my experience UPS is way worse. Fedx is usually dependable. Both excel equally at package destruction. 2 Quote Share this post Link to post Share on other sites
SWL 1523 Posted November 15 FedEx ran into my house. I can't prove it but after all the investigating I did, everything points to them.Sent from my SM-G950U using Tapatalk Quote Share this post Link to post Share on other sites
Edgar 367 Posted November 15 3 minutes ago, SWL said: FedEx ran into my house. I can't prove it but after all the investigating I did, everything points to them. Many years ago, FedEx truck knocked-over the basketball goal (set in concrete) on my driveway. I registered a complaint, but they made it so difficult to collect that I eventually gave up. Quote Share this post Link to post Share on other sites
jason str 2345 Posted November 15 2 hours ago, SWL said: FedEx ran into my house. I can't prove it but after all the investigating I did, everything points to them. Sent from my SM-G950U using Tapatalk Probably trying to shake a package loose that was hanging off the back of the truck. Quote Share this post Link to post Share on other sites
Westcoastdrums 2186 Posted November 15 Talk about express delivery. Quote Share this post Link to post Share on other sites
veloceleste 312 Posted November 15 UPS mildly damaged a pair of Forte III shipped to me and destroyed them on the return....... Quote Share this post Link to post Share on other sites
willland 2515 Posted November 15 8 hours ago, Edgar said: Seriously, though, I'm stuck with a badly damaged loudspeaker and an insurance claim to file. Shipper files the claim unless you used your own UPS account#. I am sorry about your misfortune. Hope all works out in the end. Bill Quote Share this post Link to post Share on other sites
rockhound 747 Posted November 15 Sorry about the bad luck Edgar. This happened to a buyer of a Rc-7 I had. I don't know how UPS did it but they really did a number on it and I packaged that thing to survive a nuclear blast...or so I thought. It took about 2mths for the buyer to get his money back. Since that has happened I don't use UPS or Fedex to ship speakers, I have had far better luck with Uship. 1 Quote Share this post Link to post Share on other sites
BigStewMan 15014 Posted November 15 On 11/9/2019 at 4:35 PM, Thaddeus Smith said: Do you need local boots on the ground? what a guy! NO really ... very nice of you to offer to help him. I’m nominating you for Stew’s Humanitarian of the Year Award. It’s very prestigious. The award normally comes with a ceremony full of costumes and a marching band; but since you’re in DFW and busy with the harvesting season -- we can skip the pomp & circumstance. Grab a cold beer and crank some Shins and just feel good about yourself. 1 Quote Share this post Link to post Share on other sites
Edgar 367 Posted November 15 Thanks for the sympathy. The thing that amazes me the most is that shippers are able to destroy the contents without leaving any evidence of it on the shipping carton itself. It's amazing. I've adopted a procedure in which I photograph every step of the opening of every carton. Quote Share this post Link to post Share on other sites
polizzio 267 Posted November 15 14 minutes ago, Edgar said: I've adopted a procedure in which I photograph every step of the opening of every carton. I do the same since the first sub debacle many years ago. Just smart to document. Quote Share this post Link to post Share on other sites
veloceleste 312 Posted November 16 2 hours ago, polizzio said: I do the same since the first sub debacle many years ago. Just smart to document. Good idea. I never thought about documenting the opening of a package but I document every step of the packing procedure when I ship something including serial numbers of whatever I ship. Quote Share this post Link to post Share on other sites
michaelwardjoines 24 Posted November 17 (edited) On 11/15/2019 at 7:57 AM, polizzio said: In my experience UPS is way worse. Fedx is usually dependable. UPS informed me they lost one of the Harbeth speakers I just sold. They know which facility it was last scanned into, but cannot find the box. They said performed a physical search of the premises but cannot locate it. Why do I picture the last scene in "Raider of the Lost Ark" where they wheel the Ark into the warehouse for storage? They also are having difficulty understanding Harbeth speakers are matched pairs and you can't just buy one to replace the one they lost. And the best part is I learned UPS has an internal "rule" that if your package is not delivered within two days of the specified time, they consider it lost. And then you have a whopping 60 days to file a claim. FedEx here we come... Edited November 17 by michaelwardjoines grammer Quote Share this post Link to post Share on other sites
polizzio 267 Posted November 18 14 hours ago, michaelwardjoines said: UPS informed me they lost one of the Harbeth speakers I just sold. They know which facility it was last scanned into, but cannot find the box. They said performed a physical search of the premises but cannot locate it. Why do I picture the last scene in "Raider of the Lost Ark" where they wheel the Ark into the warehouse for storage? They also are having difficulty understanding Harbeth speakers are matched pairs and you can't just buy one to replace the one they lost. And the best part is I learned UPS has an internal "rule" that if your package is not delivered within two days of the specified time, they consider it lost. And then you have a whopping 60 days to file a claim. FedEx here we come... That just sucks. I mean how do they just lose one speaker? They scan every single physical movement, how does one box/speaker complete its journey and the other "is lost in space"? Maybe they damaged or destroyed it and just "lost it"? 60 days to file a claim.......sorry to read of your troubles concerning this. Quote Share this post Link to post Share on other sites
