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Badhan

Audio is coming but voice is not coming with new soundbar

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I have Samsung UN50MU6070 55 inch smart tv, and got the Klipsch Bar 48 soundbar today which I connect with my tv with HDMI arc. Now the weird part audio and music is working fine, even I can listen to music at Youtube, but when I am trying to play a video at Netflix or Amazon, then I am only getting the audio and very little to no voice. Please help!!

Edited by Badhan

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Welcome

 

I don't know anything about soundbars but I think they are separated into 3 parts/speakers as far as the sound goes.

To me it sounds like with some inputs the center set of speakers are not playing. Like with the regular home theater if your center is not playing you get very little voices since that's where it comes from.

 

Check in the menus of whatever is feeding the signal to make sure it's set to multi channel, if it is all coming from the tv sometimes different things on the tv can output different signals and this could be the problem.  To me it sounds like the bar is not getting the multi signal from all sources. I would start by going through all the menus. 

 

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Not sure how this could happen with an HDMI connection, but from your description it sounds like the left and right channels are out-of-phase. If the soundbar adds the left and right input channels to produce the center output channel, then anything that is in both of them (such as vocals) will cancel if they are out-of-phase.

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Could be but in that case it shouldn't play OK for music I would think ? Unless it is only getting the 2 channel signal and you can't hear if the center speakers are not on ? 

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