Saturn5 Posted December 10, 2019 Share Posted December 10, 2019 Does anyone know where you can purchase replacement ear tips for the T5 True Wireless ear buds? The plastic ring on one of mine has separated from the silicone part of the ear tip. I put in a support ticket and they told me that's not covered under warranty and is considered normal wear and tear. I asked where I could purchase replacements, but the only reply they gave me was they are "readily available." They did say they'd send me a courtesy replacement pair even though it's not under warranty, but that this was a one time only thing, so I'll still need to find where to buy replacements if they're only going to last 5-6 months. The only thing I could find on the Klipsch website were the Oval Ear Tips: https://www.klipsch.com/products/oval-ear-tips These don't appear to be the same type used on the T5TW. They look like the solid silicone type used on my old R6 neckband. Any suggestions? Quote Link to comment Share on other sites More sharing options...
Saturn5 Posted January 2, 2020 Author Share Posted January 2, 2020 Nothing? This doesn't bode well. Quote Link to comment Share on other sites More sharing options...
jimjimbo Posted January 2, 2020 Share Posted January 2, 2020 I would call them and either ask to purchase or ask where you can purchase. Seems to be quite a few on Ebay as well. Quote Link to comment Share on other sites More sharing options...
Saturn5 Posted January 4, 2020 Author Share Posted January 4, 2020 Strangely enough, shortly after my post on 1/2 I saw an email from Klipsch support: Quote (Klipsch Product Support) Thank you for your response and follow up. Currently, we do not have the T5 True Wireless eartips available online. However, you can call us at 1-800-554-7724 to purchase replacements and we will set you up with a parts ordering ticket. The cost is $10.07 per pair. So if anyone needs a replacement set, at least for now you'll need to call Klipsch and they'll get you taken care of. They sent my courtesy replacement set quickly. Quote Link to comment Share on other sites More sharing options...
t_abhi Posted January 23, 2020 Share Posted January 23, 2020 (edited) I purchased Klipsch T5 True Wireless earbuds a month back. For the very first time taking the tip off today it seems to have separated from the plastic ring despite me being very careful. Either my bad luck or the tips themselves are very flimsy quality for this to happen - I would expect the tips to last atleast a few cycles of taking them off and putting them back in. The plastic ring is stuck in it's place inside the ear bud. Edited January 23, 2020 by t_abhi Quote Link to comment Share on other sites More sharing options...
jasongoldberg70 Posted July 2, 2020 Share Posted July 2, 2020 Trying to find out where I can purchase a replacement cord for my t5 Quote Link to comment Share on other sites More sharing options...
tjweard Posted September 16, 2020 Share Posted September 16, 2020 I’m having same issue as everyone else - plastic ring separated from the silicone bit and is stuck on the actual ear bud. I was able to find replacement ear tips on amazon and carousell. But very disappointed in the design of the ear tip - very poor quality for how expensive the T5 is Quote Link to comment Share on other sites More sharing options...
Romain33 Posted January 26, 2021 Share Posted January 26, 2021 Any news on replacement ear tips ? Quote Link to comment Share on other sites More sharing options...
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