Mems70 Posted August 17, 2020 Share Posted August 17, 2020 Hi there, DHL did this to my RB 81ii, someone has a speaker? Or know where can I buy it? Enviado desde mi iPhone utilizando Tapatalk 1 Quote Link to comment Share on other sites More sharing options...
billybob Posted August 17, 2020 Share Posted August 17, 2020 Dang Quote Link to comment Share on other sites More sharing options...
willum24 Posted August 17, 2020 Share Posted August 17, 2020 https://reconingspeakers.com/product/klipsch-rb-81-series-ii-8-woofer-1011971/ 1 Quote Link to comment Share on other sites More sharing options...
OO1 Posted August 17, 2020 Share Posted August 17, 2020 3 hours ago, Mems70 said: Hi there, DHL did this to my RB 81ii, someone has a speaker? Or know where can I buy it hope you got insurance ------- 1 Quote Link to comment Share on other sites More sharing options...
MRL_Audio Posted August 17, 2020 Share Posted August 17, 2020 Insurance doesn't guarantee reimbursement. Seems to me most of the time the reply from the carrier is "not packed properly". Good luck. Shame and disappointment when this happens. 1 Quote Link to comment Share on other sites More sharing options...
Woofers and Tweeters Posted August 17, 2020 Share Posted August 17, 2020 If they reject or deny it, make sure you appeal it. Take it to a higher level. Their first response is to deny it. Take pictures. Who boxed it? DHL or someone else? Save all of the boxes and packing material(s). I had a RC64 shipped here that was damaged in transit. They denied my claim. I pushed back to a higher level. They (UPS in this case) said that they were going to send someone to look at the shipping materials and such, but never did. They paid off, but only after a fight with pictures and letters. They sent a check and picked up the speaker. Good luck. 1 Quote Link to comment Share on other sites More sharing options...
OO1 Posted August 17, 2020 Share Posted August 17, 2020 On 8/16/2020 at 9:39 PM, Mems70 said: Hi there, DHL did this to my RB 81ii, someone has a speaker well , at least you have insurance ----------but if these speakers were purchased on the web , it's the shipper's problem-------all you do is ask for a refund -since the items are damaged-------otherwise good luck 2 Quote Link to comment Share on other sites More sharing options...
nickyboy6100 Posted August 18, 2020 Share Posted August 18, 2020 Shipping companies are more concerned about their packages making it on time than they are about damaging them. It’s a shame, but that’s how the world works now. Years ago, most packages shipped were of quality and value. Now it’s a bunch of junk that nobody cares about. The majority of people just care that it’s on their doorstep in 3-5 days. Quote Link to comment Share on other sites More sharing options...
Mems70 Posted August 18, 2020 Author Share Posted August 18, 2020 Insurance doesn't guarantee reimbursement. Seems to me most of the time the reply from the carrier is "not packed properly". Good luck. Shame and disappointment when this happens. Enviado desde mi iPhone utilizando Tapatalk Quote Link to comment Share on other sites More sharing options...
Mems70 Posted August 18, 2020 Author Share Posted August 18, 2020 well , at least you have insurance ----------but if these speakers were purchased on the web , it's the shipper's problem-------all you do is ask for a refund -since the items are damaged-------otherwise good luckThe problemIs that I sell it, the person that buy it ask for refund and now I don’t have the money and have a damage speaker Enviado desde mi iPhone utilizando Tapatalk Quote Link to comment Share on other sites More sharing options...
KwintSommer Posted August 19, 2020 Share Posted August 19, 2020 I will always remember the time DHL broke my paintball mask. Like, it's something designed explicitly to withstand impacts, and they impacted it to death. 1 Quote Link to comment Share on other sites More sharing options...
ZEUS121996 Posted August 19, 2020 Share Posted August 19, 2020 On 8/17/2020 at 10:15 AM, RandyH000 said: well , at least you have insurance ----------but if these speakers were purchased on the web , it's the shipper's problem-------all you do is ask for a refund -since the items are damaged-------otherwise good luck MRL was commenting on insurance, he was neither the buyer or seller. Read the thread before you comment, at least be informed when you give out your usual advice or comment. Mark Quote Link to comment Share on other sites More sharing options...
OO1 Posted August 19, 2020 Share Posted August 19, 2020 On 8/18/2020 at 10:37 PM, ZEUS121996 said: MRL was commenting on insurance, he was neither the buyer or seller. Read the thread before you comment, at least be informed when you give out your usual advice or comment. Mark you are hired as my assistant for all my misquotes -the reply of the OP to the same post is hereby enclosed -- Mems70 Members 6 19 posts Report post Posted Monday at 09:45 PM On 8/17/2020 at 11:15 AM, RandyH000 said: well , at least you have insurance ----------but if these speakers were purchased on the web , it's the shipper's problem-------all you do is ask for a refund -since the items are damaged-------otherwise good luck The problem Is that I sell it, the person that buy it ask for refund and now I don’t have the money and have a damage speaker Enviado desde mi iPhone utilizando Tapatalk Quote Link to comment Share on other sites More sharing options...
jjptkd Posted August 19, 2020 Share Posted August 19, 2020 On 8/17/2020 at 6:45 PM, Mems70 said: The problem Is that I sell it, the person that buy it ask for refund and now I don’t have the money and have a damage speaker Enviado desde mi iPhone utilizando Tapatalk You could always offer the buyer a partial refund, the price of a new woofer or maybe a little more for the trouble? That would save you some money, help the buyer and give you some time to deal with insurance claim on your own Quote Link to comment Share on other sites More sharing options...
Mems70 Posted August 22, 2020 Author Share Posted August 22, 2020 You could always offer the buyer a partial refund, the price of a new woofer or maybe a little more for the trouble? That would save you some money, help the buyer and give you some time to deal with insurance claim on your ownThat’s a great idea thanks bro Enviado desde mi iPhone utilizando Tapatalk Quote Link to comment Share on other sites More sharing options...
John Warren Posted August 23, 2020 Share Posted August 23, 2020 What did the box look like? If not punctured it wasn't the shipper. Quote Link to comment Share on other sites More sharing options...
jjptkd Posted August 23, 2020 Share Posted August 23, 2020 7 hours ago, John Warren said: What did the box look like? If not punctured it wasn't the shipper. The basket broke this is common with these reference series speakers shipping box was likely dropped from height and the weight of the magnet snapped the cheap thin metal basket supports Quote Link to comment Share on other sites More sharing options...
EMRR Posted August 25, 2020 Share Posted August 25, 2020 On 8/23/2020 at 9:28 AM, John Warren said: What did the box look like? If not punctured it wasn't the shipper. Not true, but you need those little devices that register impact force in the box to prove it. Any void inside anything with heavy parts is space which allows parts to move internally when impact occurs, and you have to expect 6 foot box drops, which may land perfectly on one side of a box with no signs showing. All the vintage audio I sell gets panels removed and insides stuffed with bubble wrap, with instructions for removing it once received. Otherwise transformers shear off their mounts, or distort chassis, or speakers look like the above. Sometimes there's nothing you can do; I purchased JBL LSR28P speakers new years ago, and it took 3 shipments from the factory to get an undamaged pair at my door. The first two attempts had perfect looking factory sealed boxes, and the tweeters were mangled from impact force. Quote Link to comment Share on other sites More sharing options...
iaRIVR Posted August 26, 2020 Share Posted August 26, 2020 18 hours ago, EMRR said: Not true, but you need those little devices that register impact force in the box to prove it. Any void inside anything with heavy parts is space which allows parts to move internally when impact occurs, and you have to expect 6 foot box drops, which may land perfectly on one side of a box with no signs showing. All the vintage audio I sell gets panels removed and insides stuffed with bubble wrap, with instructions for removing it once received. Otherwise transformers shear off their mounts, or distort chassis, or speakers look like the above. Sometimes there's nothing you can do; I purchased JBL LSR28P speakers new years ago, and it took 3 shipments from the factory to get an undamaged pair at my door. The first two attempts had perfect looking factory sealed boxes, and the tweeters were mangled from impact force. I wonder what design considerations are made to increase durability for shipping, and if they have to compromise performance so they survive... Slow day at work for me. Quote Link to comment Share on other sites More sharing options...
EMRR Posted August 27, 2020 Share Posted August 27, 2020 8 hours ago, iaRIVR said: I wonder what design considerations are made to increase durability for shipping, and if they have to compromise performance so they survive... You have to wonder. It would seem with the JBL's they went for performance over durability. How much does any company do towards durability in shipping for audio electronics? I'd guess not much until there's a problem trend. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.