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1 hour ago, bobcat30 said:

I just tried resetting the password from here and can’t either no email sent


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 did you try different passwords and it failed

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1 minute ago, bobcat30 said:

Yes it failed


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Wonder if locked out by password tries, Randy...

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59 minutes ago, bobcat30 said:

Yes it failed


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-do you remember your password -

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No that’s the problem I wanna log in on the web and not use tapatalk but I don’t remember password


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58 minutes ago, billybob said:

Wonder if locked out by password tries, Randy...

could be

 

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Ok well the one on the web states my name screen name is Robert Olson


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4 minutes ago, bobcat30 said:

Yes it failed


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When you rebooted earlier, did you do it by shutting phone down or restarting...OK outta here.

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57 minutes ago, bobcat30 said:

No that’s the problem I wanna log in on the web and not use tapatalk but I don’t remember password


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try to change  your user name ----

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2 minutes ago, RandyH000 said:

could be , but my impression is that the user name name is wrong , because the email  to reset the password can only reach back if the user name matches the email

 

Interesting to mention. Email different 35...

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1 minute ago, bobcat30 said:

Ok well the one on the web states my name screen name is Robert Olson


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so log in as Robert Olson ------and reset the password

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421500a2ecd3659e097af170c3916720.plist
This is what I get when I try to recover password but never receive email


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10 hours ago, bobcat30 said:

 

klipsch is down due to covid 19-----the web guys are not there ----did you try resetting  the password using  robert olson

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9 minutes ago, billybob said:

Interesting to mention. Email different 35...

I think  we'll try something else --

 

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55 minutes ago, bobcat30 said:

What?


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Robert -------why dont we do this ---------try to log on on your computer on the klipsch forum , but register as a new user --------say Bobcat1111  ------and tell me if you get an email back

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8 minutes ago, RandyH000 said:

could be , but my impression is that the user name name is wrong , because the email  to reset the password can only reach back if the user name matches the email

 

Randy, there was a time that if locked you got an emai locked messsage saying something like, please wait 15 minutes or whatever until next attempt.

Maybe remember...

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43 minutes ago, billybob said:

Randy, there was a time that if locked you got an emai locked messsage saying something like, please wait 15 minutes or whatever until next attempt.

Maybe remember...

yeah me too  , but he isn't locked out ---------the problem is his user name -

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Gotcha... thanks

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