Salishbear Posted November 21, 2020 Share Posted November 21, 2020 I'm the new owner of a used R10B system that I know worked well when I left my friends house. I'm trying to get it to play with my new LG TV, and have tried everything, and not a peep. I've tried factory reset. The light is green. My TV speaker output is already set to optical output. But not a peep from the soundbar? I've tried pressing the input button, even though the manual never says how that works, and nothing happens. The volume controls do nothing. Any advice at all would be appreciated! I've connected my phone to the system using the Bluetooth, which works fine, but still nothing plays from the speaker. The Sub has a blue light too. I'm at a loss! Quote Link to comment Share on other sites More sharing options...
Ceptorman Posted November 22, 2020 Share Posted November 22, 2020 Is the optical output the only sound out from the TV? Is optical the only sound in on the R10B? Are there any analog sound inputs on the soundbar? I'm sure it's in the connections. How did your friend have it connected and working? Is his TV similar to yours with connecting audio out? Quote Link to comment Share on other sites More sharing options...
Salishbear Posted November 22, 2020 Author Share Posted November 22, 2020 29 minutes ago, Ceptorman said: Is the optical output the only sound out from the TV? Is optical the only sound in on the R10B? Are there any analog sound inputs on the soundbar? I'm sure it's in the connections. How did your friend have it connected and working? Is his TV similar to yours with connecting audio out? Hello @Ceptorman and thanks for your thoughts. Yes, the optical cable is the only one out of TV and into Soundbar. In the LG TV menu, you can choose sound output to optical only, and I did that, and nothing happened. I keep it at optical plus TV speakers as that is how I had it when I was running my Tuner and other speakers. There are RCA jacks on the back of the soundbar, and TV, and I tried those as well, and nothing happened. My friend had his connected with just the optical cable. I've really been trying everything, and am just befuddled. Quote Link to comment Share on other sites More sharing options...
Salishbear Posted November 22, 2020 Author Share Posted November 22, 2020 Anyone know how to get help from Klipsch directly? I'm seeing no path forward. My LG TV is new and awesome, and I've tried literally everything, including a purely bluetooth connection, and not a peep from the speakers. The optical cable is fine, the soundbar has a solid green light, I know for certain the TV is not the problem, and yes I've got the TV on optical out. I have to think the speakers are just dead, but hate to admit that. Hoping someone from Klipsch can help me. Quote Link to comment Share on other sites More sharing options...
wuzzzer Posted November 23, 2020 Share Posted November 23, 2020 So the bar was working at your friend's house and when you hooked it up at home it wasn't working? It leads me to believe that it has to be a setting somewhere that's wrong. Do you have the correct input selected on the soundbar itself? Does the soundbar have a remote? Is the soundbar accidentally muted? Does the soundbar turn on, are there lights that come on when it's plugged in and/or turned on? Quote Link to comment Share on other sites More sharing options...
Ceptorman Posted November 23, 2020 Share Posted November 23, 2020 I agree with Wuzzer, sounds like a setting issue. Can your friend help you with setup? I have a feeling it's an audio setting on your TV. Quote Link to comment Share on other sites More sharing options...
Salishbear Posted November 26, 2020 Author Share Posted November 26, 2020 I really appreciate the ideas and if I were you, I would suggest the same things. Unfortunately, I've tried and eliminated all these things. The bar has a remote, and input settings, which seem to do nothing. I've tried toggling them and nothing happens, many times. And I know it is not the TV, because I was already using an optical cable into a tuner that ran my other speakers and it worked fine. The TV has good settings for optical output only or both optical output and TV speakers. I've also tried RCA cables, which is a setting option on the TV. I've toggled the mute button countless times, fearing the same thing. The lights all work. If it is plugged into Optical the soundbar light is solid green. The SW has a blue light. If I toggle the input switch the green light goes blue, for bluetooth, but bluetooth doesn't work either. It's all why I am left scratching my head. Quote Link to comment Share on other sites More sharing options...
OO1 Posted November 27, 2020 Share Posted November 27, 2020 I would retest it at your friends house to make sure the soundbar works fine and the remote works properly through all the functions- just to isolate the issue , is it the sound bar ? or the remote ? or the TV ? or the man behind the Remote Quote Link to comment Share on other sites More sharing options...
richieb Posted November 27, 2020 Share Posted November 27, 2020 We have the R10 and it’s big brother R20. I think the issue lies with the interface between the LG and the 10. We used the 10 with a Samsung plasma and it worked perfectly. Bought the LG OLED and it turned to crap - sound will not sync with lip movement, must be reset Each time we turn it on, and now after moving and using a satellite provider cannot get it to work at all. Some things are just not worth the constant effort so it’s unplugged and sits in a box, Done. The 20b has been used since day one with a Vizeo TV and has worked perfectly, even after the recent move. I really think it is the LG/Klipsch format interfaces that will not play nice together. 1 Quote Link to comment Share on other sites More sharing options...
Salishbear Posted November 29, 2020 Author Share Posted November 29, 2020 On 11/27/2020 at 5:25 AM, richieb said: We have the R10 and it’s big brother R20. I think the issue lies with the interface between the LG and the 10. We used the 10 with a Samsung plasma and it worked perfectly. Bought the LG OLED and it turned to crap - sound will not sync with lip movement, must be reset Each time we turn it on, and now after moving and using a satellite provider cannot get it to work at all. Some things are just not worth the constant effort so it’s unplugged and sits in a box, Done. The 20b has been used since day one with a Vizeo TV and has worked perfectly, even after the recent move. I really think it is the LG/Klipsch format interfaces that will not play nice together. This is what I fear and yet it seems so illogical. I mean, the optical output is just a light signal, and the 10 receives it. Nothing should be out of date or complex about that. My tuner is older than the 10, and it works fine with the LG. Light signal should be light signal, right? Light signal in, and audio should play! But I think I'll have to give this back to my friend and call it quits. First Klipsch, last Klipsch, I guess. Quote Link to comment Share on other sites More sharing options...
Beni Posted April 21, 2021 Share Posted April 21, 2021 Sallishbear, How did you resolve this? I am having the same issues with the same set up options you tried. Quote Link to comment Share on other sites More sharing options...
T M Posted November 13, 2021 Share Posted November 13, 2021 Anyone have luck with a fix? I’ve run into the same issue. Used the RCA input for years on an older TV with no issues. Last night moved it to another tv with an optical cable and it never made a sound. Worse yet now nothing no matter what input I use. Tried factory reset, no help. Moved it back to my old tv using the RCAs and not a sound. Even Bluetooth no longer works. Quote Link to comment Share on other sites More sharing options...
Vgal Posted March 10 Share Posted March 10 Has anyone fixed the issue? I too am having the same issue. Not a peep from the soundbar but the subwoofer is making a bang noise only. Quote Link to comment Share on other sites More sharing options...
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