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Salishbear

R10B Soundbar won't play anything

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I'm the new owner of a used R10B system that I know worked well when I left my friends house. I'm trying to get it to play with my new LG TV, and have tried everything, and not a peep. I've tried factory reset. The light is green. My TV speaker output is already set to optical output. But not a peep from the soundbar? I've tried pressing the input button, even though the manual never says how that works, and nothing happens. The volume controls do nothing. Any advice at all would be appreciated! 

 

I've connected my phone to the system using the Bluetooth, which works fine, but still nothing plays from the speaker. The Sub has a blue light too. I'm at a loss! 

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Is the optical output the only sound out from the TV? Is optical the only sound in on the R10B? Are there any analog sound inputs on the soundbar? I'm sure it's in the connections. How did your friend have it connected and working? Is his TV similar to yours with connecting audio out?

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29 minutes ago, Ceptorman said:

Is the optical output the only sound out from the TV? Is optical the only sound in on the R10B? Are there any analog sound inputs on the soundbar? I'm sure it's in the connections. How did your friend have it connected and working? Is his TV similar to yours with connecting audio out?

Hello @Ceptorman and thanks for your thoughts. Yes, the optical cable is the only one out of TV and into Soundbar. In the LG TV menu, you can choose sound output to optical only, and I did that, and nothing happened. I keep it at optical plus TV speakers as that is how I had it when I was running my Tuner and other speakers. There are RCA jacks on the back of the soundbar, and TV, and I tried those as well, and nothing happened. My friend had his connected with just the optical cable. I've really been trying everything, and am just befuddled. 

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Anyone know how to get help from Klipsch directly? I'm seeing no path forward. My LG TV is new and awesome, and I've tried literally everything, including a purely bluetooth connection, and not a peep from the speakers. The optical cable is fine, the soundbar has a solid green light, I know for certain the TV is not the problem, and yes I've got the TV on optical out. I have to think the speakers are just dead, but hate to admit that. Hoping someone from Klipsch can help me. 

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So the bar was working at your friend's house and when you hooked it up at home it wasn't working?  It leads me to believe that it has to be a setting somewhere that's wrong.  Do you have the correct input selected on the soundbar itself?  Does the soundbar have a remote?  Is the soundbar accidentally muted?  Does the soundbar turn on, are there lights that come on when it's plugged in and/or turned on?

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I agree with Wuzzer, sounds like a setting issue. Can your friend help you with setup? I have a feeling it's an audio setting on your TV. 

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