Jump to content
The Klipsch Audio Community
Sign in to follow this  
thebes

No Sound On My Surround Sytem When Listening to Hulu, Netflix

Recommended Posts

Ok, I can't figure this out so I'm going to let you give me a hand, (sigh, again).

 

Here's the setup. A Vizio smart tv (not 5K) with ARC, hdmi etc. I access Netflix and Hulu through the provided remote, not a separate box.

A 3 or 4 year old Sony STR-ZA 2000ES, with ARC, hdmi etc.

 

Cable box, router, dvd player and a 5.1 Klipsch surround setup. Router runs to tv.

 

Everything works fine as far as watching tv, dvd etc. using the surround system. However, whenever I launch Netflix or Hulu I can only get sound through my tv speakers.  There is no way I can figure out how  to add those on the input  menu in either the receiver or tv software. All connections (tv, dvd, cable box) are made using hdmi. 

 

So what the friggin hell am I doing wrong? 

 

Should maybe I run an extra optical cable or something?  Inquiring Thebes wants to know.

 

 

 

  • Like 1

Share this post


Link to post
Share on other sites

Too many buttons:) Sorry Thebes, I can't help, but I feel yur pain.

  • Like 1
  • Haha 1

Share this post


Link to post
Share on other sites
43 minutes ago, thebes said:

Everything works fine as far as watching tv, dvd etc. using the surround system. However, whenever I launch Netflix or Hulu I can only get sound through my tv speakers.  There is no way I can figure out how  to add those on the input  menu in either the receiver or tv software. All connections (tv, dvd, cable box) are made using hdmi. 

Maybe everything is hooked up correctly and they only broadcast in 2.1?

  • Like 1

Share this post


Link to post
Share on other sites

ARC can be really buggy with different apps and such.  Just run an optical cable from your TV to your receiver and call it good.

  • Like 1

Share this post


Link to post
Share on other sites
1 hour ago, CECAA850 said:

Maybe everything is hooked up correctly and they only broadcast in 2.1?

Good thought, but that's not my problem. My problem is I don't get any sound through any of my speakers.  The receiver is not recognizing the input. 

 

Good suggestion Wuzzer. I'll try out an optical cable. 

Share this post


Link to post
Share on other sites

If you are 100% sure that both the TV and receiver have ARC, and that you've connected your HDMI cable to the ARC connections on both devices, and your HDMI cable can support ARC (should, but double check the specs), then in theory it should work. But as @wuzzzer suggests, using an optical cable to carry the sound from the TV will achieve the same goal and save you some frustration.

Share this post


Link to post
Share on other sites

^^^ That’s what I ended up doing. Lots of kinks to be worked out of eARC.

  • Like 1

Share this post


Link to post
Share on other sites

I had a similar issue with my older Denon AVR-4311Ci. It was relegated to the bedroom and I got a new bedroom TV (LG CX OLED). Both say ARC - not really compatible. Ended up the Denon ARC was "old" spec. I bought a new model (2020 or 21? Yamaha - RX-V4A)  receiver and all works great. Not as powerful as the Denon - but it is the bedroom.

 

Yes, ARC has some challenges especially with old vs new stuff. Optical worked fine on the Denon....but I wanted ARC functionality 🙂

 

 

 

Share this post


Link to post
Share on other sites

So I hooked up an optical cable, launched Netflix, no joy until I remembered to switch the receiver input to TV and wallah!

 

Gotta do some dialing in etc., but it works and totally without the use of acronyms (ARC stands for?)

 

Since I'm a ardent believer in a future, happier world, in which acronyms have finally been outlawed (through the ACRONMOUTLAWDACT2023).

 

Some come let us BELLYDUPTODABAR for a round on me.

 

 

 

 

  • Like 1
  • Thanks 1

Share this post


Link to post
Share on other sites

TSS (that sounds silly)

Share this post


Link to post
Share on other sites
12 hours ago, wuzzzer said:

Audio Return Channel

Are the cables for HDMI with or without ARC the same? 

Share this post


Link to post
Share on other sites
49 minutes ago, CECAA850 said:

Are the cables for HDMI with or without ARC the same? 

 

I don't believe so.  I've never used ARC myself, though. 

Share this post


Link to post
Share on other sites
27 minutes ago, wuzzzer said:

 

I don't believe so.  I've never used ARC myself, though. 

Me either.  I set my HT up prior to the return channel being a thing.

Share this post


Link to post
Share on other sites

I use ARC and the HDMI cables are the same unless you want 4k then a "upgrade" is needed. Each TV uses a selected HDMI port for ARC (my Sony is #2) and ARC must be commanded on in the menu. I use OTA on my TV and use the ARC for audio.

https://www.cnet.com/news/hdmi-audio-return-channel-and-earc-for-beginners/

 

Share this post


Link to post
Share on other sites

Where's my free drink?:)

Share this post


Link to post
Share on other sites
4 hours ago, USNRET said:

I use OTA on my TV and use the ARC for audio.

Gotta be ex-military.  They couldn't complete a sentence without an acronym if their life depended on it.

  • Haha 1

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...