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T5 - Cannot update firmware


cett1
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Posted (edited)

Dear all,

cannot update fimware on my T5, neither I can use the APP (using Android OS) in order to properly configure my headphones.
Several time uninstalled and newly installed the app, and meticulously followed the instructions for updating the firmware, but button was always on Not ready (please find the attached picture, it's in italian language "Non pronto").
Please also note that app shows version 0.0.0 as installed firmware version: maybe this is a critical issue?

Thanks in advance for Your help.

 

Ciao, cett1

Screenshot_20210707_132558.jpg

Edited by cett1
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