luddite Posted August 24, 2022 Share Posted August 24, 2022 I posted this inquiry in the general Klipsch info forum, but have yet to get a hit. One of the 3 woofer/driver's of one of my P39's is now making a "popping" sound at moderate volumes. If I remember, these speakers have a history of driver problems. I am trying to find out if there are replacements for the drivers, and/or if they can be repaired. I have placed a call to Klipsch customer service, but have yet to get a response. Any information appreciated. Quote Link to comment Share on other sites More sharing options...
OO1 Posted August 24, 2022 Share Posted August 24, 2022 there were not so much driver issues , but bonding problems Quote Link to comment Share on other sites More sharing options...
MMurg Posted August 24, 2022 Share Posted August 24, 2022 Klipsch may have them. Since I own a lot of Palladium speakers, I inquired about driver part numbers and availability last year. This was the response from Klipsch support: Sep 22, 2021, 9:29 AM EDT Thank you for contacting Klipsch! Our sincerest apologies for the extremely delayed response, we've been experiencing substantial traffic increases. You are correct that all Palladium models utilize the same K-151-OB tweeter (part #129112). The 4.5" midrange driver is also the same on all models (part #1007682). The 7" woofers do vary a bit. Part numbers below. 1010100 P-17B 7 INCH WOOFER 1007631 P-37F 7 INCH WOOFER 1010099 P27C/P27S 7IN WOOFER The 8" woofer on the P-38F: 1007632 P-38F 8 INCH WOOFER The 9" woofer on the P-39F 1007633 Woofer 9" P-39F I took a look at our inventory and it appears we do have all of the above drivers available as replacements if needed, though there is only one of the P-37F 7" woofer available. Please let me know if you have any questions. 2 1 Quote Link to comment Share on other sites More sharing options...
OO1 Posted August 24, 2022 Share Posted August 24, 2022 Great news , looks like he's all set Quote Link to comment Share on other sites More sharing options...
luddite Posted August 25, 2022 Author Share Posted August 25, 2022 Well....... I got a call from Brian at Klipsch customer support today. He said Klipsch no longer has any parts for the P39's. As in, they no longer support their own premium speakers. The ones they originally sold for what, $20K!!! I was referred to the Klipsch support site for discontinued items, and found no link to the P39 speaker. This is absurd. The speakers are out of of production, yes, but not out of service. I will have to find someone who is willing to take on repairs on a limited production high dollar speaker, and hope it works. What a waste of my time and money. I should have kept my Khorns. Funny how Klipsch will support a 70 year old dinosaur, but not their attempt at 21st century technology. 1 Quote Link to comment Share on other sites More sharing options...
Racer X Posted August 25, 2022 Share Posted August 25, 2022 Interesting, the P39 is still prominently displayed on the Klipsch web page: https://www.klipsch.com/products/p-39f-floorstanding-speaker-left#post-product-summary And Stereophile had a glowing review June 12, 2009. https://www.stereophile.com/floorloudspeakers/klipsch_palladium_p-39f_loudspeaker/index.html Sadly, your experience with Klipsch Customer Service rings true, surprised you got a call, how long was the return time on that ? -- Nevermind, your post time stamp says 24 hours. Quote Link to comment Share on other sites More sharing options...
Dave A Posted August 25, 2022 Share Posted August 25, 2022 1 hour ago, luddite said: Well....... I got a call from Brian at Klipsch customer support today. He said Klipsch no longer has any parts for the P39's. As in, they no longer support their own premium speakers. The ones they originally sold for what, $20K!!! I was referred to the Klipsch support site for discontinued items, and found no link to the P39 speaker. This is absurd. The speakers are out of of production, yes, but not out of service. I will have to find someone who is willing to take on repairs on a limited production high dollar speaker, and hope it works. What a waste of my time and money. I should have kept my Khorns. Funny how Klipsch will support a 70 year old dinosaur, but not their attempt at 21st century technology. PM @Chief bonehead. The sales drones often don't have a clue. Quote Link to comment Share on other sites More sharing options...
luddite Posted August 25, 2022 Author Share Posted August 25, 2022 Thanks for the info. PM sent to Chief bonehead. Quote Link to comment Share on other sites More sharing options...
OO1 Posted August 26, 2022 Share Posted August 26, 2022 pull the defective woofer out and check the DCR with the 2 remaining woofers , that will tell you if the VC is damaged . Quote Link to comment Share on other sites More sharing options...
luddite Posted August 26, 2022 Author Share Posted August 26, 2022 Not sure how to do so. There is a trim ring over the edge of the woofer which hides the mounting screws. I have tried to pry it loose, but can't seem to get enough of a purchase on the trim ring to pop it out. Hesitant to just cram something behind it and yank, as I have a feeling it would break the plastic ring. Anyone have any experience getting the woofers out of a P39? Quote Link to comment Share on other sites More sharing options...
MMurg Posted August 26, 2022 Share Posted August 26, 2022 On 8/24/2022 at 11:21 PM, Racer X said: Interesting, the P39 is still prominently displayed on the Klipsch web page: https://www.klipsch.com/products/p-39f-floorstanding-speaker-left#post-product-summary The product pages for almost all Klipsch discontinued products still exist and can be found using the "Click to search all products, including legacy products" option on the search results page. So, that's not surprising. 1 Quote Link to comment Share on other sites More sharing options...
Racer X Posted August 26, 2022 Share Posted August 26, 2022 Yes, but they usually have some sort of indicator discontinued. The P39 just seemed to have a link to find a dealer. Quote Link to comment Share on other sites More sharing options...
Khornukopia Posted August 26, 2022 Share Posted August 26, 2022 1 hour ago, luddite said: getting the woofers out of a P39? Yes, the trim ring needs to be pulled off. Palladium driver replacement instructions (1).pdf Quote Link to comment Share on other sites More sharing options...
OO1 Posted August 26, 2022 Share Posted August 26, 2022 2 hours ago, luddite said: Anyone have any experience getting the woofers out of a P39? you will have to work all around the trim ring , with your fingers , pull slowly , gently towards you . to loosen the ring , slide 2-3 credit cards under the ring , apply pressure to lift the ring gradually all around as you pull Quote Link to comment Share on other sites More sharing options...
luddite Posted October 21, 2022 Author Share Posted October 21, 2022 Time to resurrect this old topic. I posted months ago concerning a blown woofer on one of my P39's. I have been dealing with Klipsch customer support, and with a forum member who is an insider at Klipsch, without resolution. I have been told woofers are available, and most recently that the woofers are not available, and now that there may not be replacements. I can't figure out why Klipsch would market a speaker line more expensive than their Heritage series, only to walk away from it. I have one driver that has a a tear in the surround. But Klipsch customer service tells me they cannot find a replacement. I have been in contact with Chief Bonehead, who initially offered help, but has since walked away from the issue. I do have a pair of Tigerwood P39's, which I purchased after selling my Klipschorns, which I now cannot enjoy because of a blown driver. There has been recent discussion of the Palladium series on the Forum. that is why I post now. If others have a way for me to get a replacement driver for a P39, please let me know. Klipsch has blown me off. 1 Quote Link to comment Share on other sites More sharing options...
rebuy Posted October 21, 2022 Share Posted October 21, 2022 How about a Speaker rebuilding company? There are some that might be able to help. Quote Link to comment Share on other sites More sharing options...
YK Thom Posted October 22, 2022 Share Posted October 22, 2022 I'm very surprised to hear this. Have you checked these guys out? They may be able to repair it. https://reconingspeakers.com/products-page/klipsch-palladium-p-17b-7-woofer-1010100/ Quote Link to comment Share on other sites More sharing options...
OO1 Posted October 23, 2022 Share Posted October 23, 2022 @luddite Woofers can be repaired , ask klipsch CS if they can refer you to a repair shop . can you post pictures of the torn surround , and let's see exactly what you're talking about Quote Link to comment Share on other sites More sharing options...
zubi Posted January 11 Share Posted January 11 On 8/24/2022 at 9:45 PM, MMurg said: Klipsch may have them. Since I own a lot of Palladium speakers, I inquired about driver part numbers and availability last year. This was the response from Klipsch support: Sep 22, 2021, 9:29 AM EDT Thank you for contacting Klipsch! Our sincerest apologies for the extremely delayed response, we've been experiencing substantial traffic increases. You are correct that all Palladium models utilize the same K-151-OB tweeter (part #129112). The 4.5" midrange driver is also the same on all models (part #1007682). The 7" woofers do vary a bit. Part numbers below. 1010100 P-17B 7 INCH WOOFER 1007631 P-37F 7 INCH WOOFER 1010099 P27C/P27S 7IN WOOFER The 8" woofer on the P-38F: 1007632 P-38F 8 INCH WOOFER The 9" woofer on the P-39F 1007633 Woofer 9" P-39F I took a look at our inventory and it appears we do have all of the above drivers available as replacements if needed, though there is only one of the P-37F 7" woofer available. Please let me know if you have any questions. Hello Sir, yes I want the Klipsch P-38F speaker woofer 1007632 I need this Please tell how I will contact to you is possible please share me your Email address Thanks Quote Link to comment Share on other sites More sharing options...
MMurg Posted January 11 Share Posted January 11 5 hours ago, zubi said: Hello Sir, yes I want the Klipsch P-38F speaker woofer 1007632 I need this Please tell how I will contact to you is possible please share me your Email address Thanks I don't have any of those. My reply above what about what the Klipsch support told me about the Palladium driver availability from them back in 2021. You would have to contact them to see if any are left. Quote Link to comment Share on other sites More sharing options...
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