Pod169 Posted August 24, 2022 Share Posted August 24, 2022 My rsb-11 stopped working, it does not operate by remote and the only light that is is on is "Digital". I unplug it for 10 minutes and nothing, left it unplugged for 3 months, nothing. I tried to factory reset, nothing. I tried to do a firmware update, nothing. The store I purchased it fom has gone out of business. Does anyone have a clue what is going on with this thing or can recommend something else to try? Quote Link to comment Share on other sites More sharing options...
wuzzzer Posted August 24, 2022 Share Posted August 24, 2022 Did you read the sticky at the top of this section of the forum? Quote Link to comment Share on other sites More sharing options...
billybob Posted August 24, 2022 Share Posted August 24, 2022 @KevinB Quote Link to comment Share on other sites More sharing options...
KevinB Posted September 17, 2022 Share Posted September 17, 2022 @Pod169 Welcome to the Klipsch Community forums. I don't have any experience with the RSB-11 soundbar and no one else has jumped in with any suggestions. All I can suggest is to contact Klipsch Product Support for assistance. How To Contact Us for Support 1 Quote Link to comment Share on other sites More sharing options...
OO1 Posted September 22, 2022 Share Posted September 22, 2022 On 8/24/2022 at 6:47 AM, Pod169 said: My rsb-11 stopped working, it does not operate by remote and the only light that is is on is "Digital". I unplug it for 10 minutes and nothing, left it unplugged for 3 months, nothing. I tried to factory reset, nothing. I tried to do a firmware update, nothing. The store I purchased it fom has gone out of business. Does anyone have a clue what is going on with this thing or can recommend something else to try? how long ago did you buy the RSB-11 , if the warranty is still valid , and the Dealer was klipsch authorized , klipsch should honor the warranty now whether the warranty is expired or not , fill this form and send a support request https://support.klipsch.com/hc/en-us/requests/new Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.