killed radio star Posted September 24, 2001 Share Posted September 24, 2001 argh. i just wrote out this post, only to find i had the wrong password entered. anyways. i've had a problem similar to others - i've been getting crackling in the front left speaker, as well as a little in all the other channels. when i switch my computer settings to two speakers, the crackling dissapears. the channels are crystal clear. i bought a 4.1 system, though. i'd like to use it as such. i've got a sblive! value soundcard - after some discussion in other threads, i was under the impression that this was probably the source of the problem. but it appears that subsequent discussion has revealed that, in a case very much like mine (see heifetz's thread), the soundcard couldn't be the problem (see justin's post). i've checked my wiring MANY times; it looks fine. some other oddness at hand: mp3s and cds played through the computer produce the crackling in 4.1 instant messenger sounds, eudora sounds, other basic computer sound effects also crackle in 4.1 video games (e.g. counterstrike) do not appear to crackle in 4.1 i'm just puzzled. Quote Link to comment Share on other sites More sharing options...
DarkHelmet82 Posted September 24, 2001 Share Posted September 24, 2001 Well when i switched to the turtle beach santa cruz teh crackling stopped. But My speakers were defective loose pieces inside so i had to send them make. Im still waiting for my new set. I personally think that its your soundcard Quote Link to comment Share on other sites More sharing options...
killed radio star Posted September 24, 2001 Author Share Posted September 24, 2001 oh really? excellent, i'm glad to hear that stopped the crackling. sorry you got a defective set though i was thinking about the acoustic edge. Quote Link to comment Share on other sites More sharing options...
DarkHelmet82 Posted September 24, 2001 Share Posted September 24, 2001 Yeah i heard that teh AE is a good card, i was recomended the tb santa cruz.. but u prob cant go wrong witht he ae. I would do some research before you buy a new card Quote Link to comment Share on other sites More sharing options...
justin_tx_16 Posted September 24, 2001 Share Posted September 24, 2001 some one else had this same problem, teh very same. was it darkhelmet.... either way, i contacted Creative and they gave me a list of things to do to fix it... i do not remember where i posted, i would go find it for you but i have to go to bed soon, have a latin essay tomorrow! ugh! ------------------ -justin I am an amateur, but if it is professional help you want email Amy or call her toll free: 1-888-554-5665 http://www.fortunecity.com/campus/berry/88/ Quote Link to comment Share on other sites More sharing options...
killed radio star Posted September 24, 2001 Author Share Posted September 24, 2001 heh, don't sweat it justin, you got all that stuff before for darkhelmet and i. i really appreciate it. i know what post it is, i just haven't had a chance to do all that stuff that creative suggested. it's kinda scary . Quote Link to comment Share on other sites More sharing options...
killed radio star Posted September 25, 2001 Author Share Posted September 25, 2001 well, i tried the procedure the creative tech gave you justin. it didn't work. at all. i'm quite upset with creative. they will never, ever, ever see a single dollar from me. Quote Link to comment Share on other sites More sharing options...
DarkHelmet82 Posted September 25, 2001 Share Posted September 25, 2001 Yeah it was me justin i appreciated teh help you gave us. I never tried it and here's why. The suggestoin that creative gave was to basically uninstall all the drivers ad reinstall tehm. I knew it would'nt work because i had just installed a new motherboard so my hard drive had to be reformated so teh drivers were clean when i put them on. i am aloso angry at creative as well. I would jus go for a new sound card dude if you can afford it Quote Link to comment Share on other sites More sharing options...
killed radio star Posted September 25, 2001 Author Share Posted September 25, 2001 yeah, i can afford it. it's just really disappointing. i was reading in the 2.1 forum that some guy tried the acoustic edge and got crackling, but not with a sblive! value. heh. Quote Link to comment Share on other sites More sharing options...
justin_tx_16 Posted September 25, 2001 Share Posted September 25, 2001 Well, what you might want to do is get teh AE. Should be great. Sorry creatives answer could not help. ------------------ -justin I am an amateur, but if it is professional help you want email Amy or call her toll free: 1-888-554-5665 http://www.fortunecity.com/campus/berry/88/ Quote Link to comment Share on other sites More sharing options...
killed radio star Posted September 25, 2001 Author Share Posted September 25, 2001 naw, no reason to be sorry, justin. i really appreciate the help. Quote Link to comment Share on other sites More sharing options...
DarkHelmet82 Posted September 25, 2001 Share Posted September 25, 2001 Yeah i apprecaite teh halp as well. Quote Link to comment Share on other sites More sharing options...
Heifetz Posted September 26, 2001 Share Posted September 26, 2001 Oh my god. Someone else has the same problem that I'm having. I switched to a Santa Cruz from SBLive and the same problem occurs, even worse. The extraneous sound is even louder than before. I think the difference is because Santa Cruz Rears are more amplified than SB Live. I've tried everything I can on the software side, including reinstalling OS, reinstalling the drivers...etc, and nothing fixed it. So I don't think its software related. Also I messed around with the bios too, so I don't think its bios related either. So either its something hardware related, or something is just wrong with the speakers. Here are my system specs KT7 w/ Duron Win XP Pro Santa Cruz I really want to get this thing fixed, because it is a very ANNOYING PROBLEM! BTW, I think anything that uses 4 channel sound will make the speakers act up. But because the speakers only crack on certain frequencies, you won't notice it in games because most games don't have continous music playing. Games liks CS only have soundeffects, and I think most of the time it won't cause the speakers to crack. If you can find a game that has a lot of music, try it and see if you notice the speakers cracking. This message has been edited by Heifetz on 09-26-2001 at 12:09 PM Quote Link to comment Share on other sites More sharing options...
killed radio star Posted September 26, 2001 Author Share Posted September 26, 2001 i'm sure klipsch has dealt with this problem plenty of times. it'd be nice if they could give an answer to us all; right here, right now. Quote Link to comment Share on other sites More sharing options...
Dan F Posted September 26, 2001 Share Posted September 26, 2001 Yeah, Klipsch TS sees it a lot, but it seems like everybody's solution is a bit different. 9 times out of 10 it's a software or driver problem. The recommendations I usually make are to first check to make sure you have the most upgraded sound card driver; then check the version of the software for any updates. Sometimes the software has to be reloaded to pick up the new driver. MP3 player software in particular is notorious for snapping and popping sounds. This is particularly true with slow processors, low bit rate files, old sound cards, etc. After that, I tend to go to the other end, and work my way back. First, if the speakers work fine when used with any other source (like a walkman, portable CD or MP3 player), then the problem is narrowed down to the the sound card, or the aforementioned software/hardware compatibility issues. As always, if you get stuck, give Klipsch a call. If it is the speaker, then Klipsch is ready to help. -djf ------------------ Klipsch ProMedia Customer Service # is 1-888-554-5665 Quote Link to comment Share on other sites More sharing options...
DarkHelmet82 Posted September 26, 2001 Share Posted September 26, 2001 Thats what i did.. and you know what happens.... the same thing. My speakers were defective. There was also a loose piece moving inside the main one so i sent them back. I should be reacieving my new pair soon. Quote Link to comment Share on other sites More sharing options...
killed radio star Posted September 26, 2001 Author Share Posted September 26, 2001 quote: Originally posted by Dan F: Yeah, Klipsch TS sees it a lot, but it seems like everybody's solution is a bit different. 9 times out of 10 it's a software or driver problem. The recommendations I usually make are to first check to make sure you have the most upgraded sound card driver; then check the version of the software for any updates. Sometimes the software has to be reloaded to pick up the new driver. heh, creative's drivers wouldn't work for me. everytime i'd try to update, i'd get silence. literally no sound. it was pretty annoying. so ultimately, i'm back to the original drivers. quote: MP3 player software in particular is notorious for snapping and popping sounds. This is particularly true with slow processors, low bit rate files, old sound cards, etc.After that, I tend to go to the other end, and work my way back. First, if the speakers work fine when used with any other source (like a walkman, portable CD or MP3 player), then the problem is narrowed down to the the sound card, or the aforementioned software/hardware compatibility issues. ok, i actually did quite a bit of testing with this a few weeks ago. the only time i get any crackling is with 4.1 mp3s and 4.1 cd playing . unfortunately that's not very conclusive - that implies the soundcard or software in both cases, no? because when i switch to 2.1, or hook up a portable cd player, it plays quite clearly (note: i haven't been able to test 4.1 with the portable cd player, i dont have the proper jack). can i conclude that the speakers aren't the issue? it's strange, i never recall any crackling when i was still at home (i'm at college now). the power sources here probably aren't the best - i don't suppose that could have anything to do with it? regardless, thanks for the reply, i hope we can get this resolved soon. PIII 733 384 megs ram sound blaster live! value i think that's about all that's pertinent.] This message has been edited by killed radio star on 09-26-2001 at 05:35 PM Quote Link to comment Share on other sites More sharing options...
sane1 Posted September 27, 2001 Share Posted September 27, 2001 guys i'm having the same problem and i'm in college too and did not have this problem back home. I started a post to find out if i need to change my system settings. I'm also having problems with my sub. Do u guys find ur sub not acting that powerfull as once was and ur speakers ( i think the ones in the back) being too powerfull like thumping much more then the sub. its freakin weird and annoying. But i must say that when the volume isn't cranked up the 4.1s sound awesome. its just when i go beyond half way with the volume on the control pod speaker. Quote Link to comment Share on other sites More sharing options...
Dan F Posted September 27, 2001 Share Posted September 27, 2001 quote: Originally posted by killed radio star: ok, i actually did quite a bit of testing with this a few weeks ago. the only time i get any crackling is with 4.1 mp3s and 4.1 cd playing . unfortunately that's not very conclusive - that implies the soundcard or software in both cases, no? because when i switch to 2.1, or hook up a portable cd player, it plays quite clearly (note: i haven't been able to test 4.1 with the portable cd player, i dont have the proper jack). can i conclude that the speakers aren't the issue? it's strange, i never recall any crackling when i was still at home (i'm at college now). the power sources here probably aren't the best - i don't suppose that could have anything to do with it? regardless, thanks for the reply, i hope we can get this resolved soon. PIII 733 384 megs ram sound blaster live! value i think that's about all that's pertinent.] If it works in 2.1 mode and distorts in 4.1 you probably can rule out the speakers as a cause. You can confirm by testing the 4.1's purple plug (rear channels) in a portable CD player. This will rule out the possibility of a short in the rear speaker plug. Maybe you can temporarily swap sound cards with someone else to see if your card might be the problem? Everything about it suggests a problem with the drivers, though. That's really odd. ------------------ Klipsch ProMedia Customer Service # is 1-888-554-5665 Quote Link to comment Share on other sites More sharing options...
killed radio star Posted September 27, 2001 Author Share Posted September 27, 2001 quote: Originally posted by Dan F: If it works in 2.1 mode and distorts in 4.1 you probably can rule out the speakers as a cause. You can confirm by testing the 4.1's purple plug (rear channels) in a portable CD player. This will rule out the possibility of a short in the rear speaker plug. Maybe you can temporarily swap sound cards with someone else to see if your card might be the problem? Everything about it suggests a problem with the drivers, though. That's really odd. i'll be sure to try the cd player test. my dad actually suggested that i swap cards, heh. i'll see if i can try that. as for me switching drivers, i could not get the drivers to work. creative's software is just plain awful. the uninstalls remove practically nothing. i'll give it another shot today and tell you what happens. thanks a bunch. Quote Link to comment Share on other sites More sharing options...
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