Allan Posted November 30, 2001 Share Posted November 30, 2001 Ok, how fast can i get a new set of 5.1s sent out to me...they are hissing terribly they are basically unlistenable...I have all my music and tv and dvd running of JUST these...I really need this fixxed quickly!!! Allan Solomon Quote Link to comment Share on other sites More sharing options...
justin_tx_16 Posted December 2, 2001 Share Posted December 2, 2001 your talking about the PM 5.1's? Well, how long have you had them? shipping is free if they are under a month old. Otherwise it costs around 30 bucks. call or email using the info below. ------------------ -justin I am an amateur, if it is professional; ProMedia help you want email Amy or call her @ 1-888-554-5665 Klipsch Home Audio help you want, email support@klipsch.com or call @ 1-800-KLIPSCH RA# Fax Number=317-860-9140 / Parts Department Fax Number=317-860-9150 Quote Link to comment Share on other sites More sharing options...
Postmac Posted December 2, 2001 Share Posted December 2, 2001 mine hiss during dvd too, very annoying Quote Link to comment Share on other sites More sharing options...
justin_tx_16 Posted February 3, 2002 Share Posted February 3, 2002 quote: Originally posted by Postmac: mine hiss during dvd too, very annoying that is not a speaker problem but a computer problem, if it is only with DVD's. ------------------ -justin I am an amateur, if it is professional; ProMedia help you want email Amy or call her @ 1-888-554-5665 or for an RA# 1-888-554-5665 Klipsch Home Audio help you want, email support@klipsch.com or call @ 1-800-KLIPSCH RA# Fax Number=317-860-9140 / Parts Department Fax Number=317-860-9150 ProMedia 5.1 Placement Help s> Quote Link to comment Share on other sites More sharing options...
TheEAR Posted March 10, 2002 Share Posted March 10, 2002 Now this is THE PROFESSIONAL KLIPSCH AUDIO SECTION not the ProMedia section. Justin go babysit these two in the PM crib lesser jokes aside Allan e-mail Klipsch,also if you purchased them from a store not too long ago ask for an exchange. TheEAR(s) Now theears Quote Link to comment Share on other sites More sharing options...
justin_tx_16 Posted March 10, 2002 Share Posted March 10, 2002 ears, you should read the full post before posting... look at the date, posted 11-30-2001 07:02 PM... it has been over the normal 90 instore warranty. ------------------ -justin SoundWise Tech Support I am an amateur, if it is professional; ProMedia help you want email Amy or call her @ 1-888-554-5665 or for an RA# 800-554-7724 ext 5 Klipsch Home Audio help you want, email support@klipsch.com or call @ 1-800-KLIPSCH RA# Fax Number=317-860-9140 / Parts Department Fax Number=317-860-9150s> Quote Link to comment Share on other sites More sharing options...
TheEAR Posted March 10, 2002 Share Posted March 10, 2002 Still if it was purchased in a store they could change his sub,I had a heat problem with my ProMedia 2.1 sub and it was changed after 4 months! So you point is? A store with good service should change the sub even after 90 days.That is why I DONT buy online,the service sucks and when the product goes bad I have to wait. Now shu shu back to your crib Justin cool down TheEAR(s) Now theears Quote Link to comment Share on other sites More sharing options...
justin_tx_16 Posted March 11, 2002 Share Posted March 11, 2002 i have never had a store let me return or exchange after teh period that they state on their receipts and where ever else unless i bought a warranty from them. no shu shu back to your subs ------------------ -justin SoundWise Tech Support I am an amateur, if it is professional; ProMedia help you want email Amy or call her @ 1-888-554-5665 or for an RA# 800-554-7724 ext 5 Klipsch Home Audio help you want, email support@klipsch.com or call @ 1-800-KLIPSCH RA# Fax Number=317-860-9140 / Parts Department Fax Number=317-860-9150s> Quote Link to comment Share on other sites More sharing options...
TheEAR Posted March 12, 2002 Share Posted March 12, 2002 Then I had better service from the place where I buy almost all my Klipsch and Sunfire.See Justin I am a VIP customer in the stores where I buy my audio gear. I am more then just a another schmuck who buys. When my ProMedia 2.1 was running hot I changed my set.The store owner did not complain a bit.This IS service. You will learn small High-End places will give you much better service then the mass market junk hangars called chain superstores. TheEAR(s) Now theears Quote Link to comment Share on other sites More sharing options...
Kevzmusic Posted March 23, 2002 Share Posted March 23, 2002 Nice conversation you guys got going here :-) Hey Justin, yer only 17 years old - of course stores won't give YOU the same service & respect that an older, more sophistcated, mature customer will naturally DEMAND!!! When anyone gives ME (or the wife) that wimpy "No we can't take that back" kind of response...we simply kick up such a STINK, that they are only too pleased to assist us pronto :-) And anyways, the EARS is right...any decent retail store will amke sure that ir's customers are well looked after - who gives a hoot about any 30 or 90 day warranty'e etc.....don't forget: WE the public own all the bloody STORES, it's our call - not theirs! WE make the rules....... Get with the program youngster :-) he he, as you would say KEV ------------------ Remember - It takes a lot longer to get up North - the slow way! :-) Quote Link to comment Share on other sites More sharing options...
justin_tx_16 Posted March 24, 2002 Share Posted March 24, 2002 quote: Originally posted by Kevzmusic: Get with the program youngster :-) he he, as you would say Well, actually, I am treated very nice at the home theater stores i go to, normally once a week i visit. they know me by name, i know them, Kelli, Mark, Joseph (my main man) and then Emeril or something like that, bought my tv's from him. My dad has been buying from Tweeter for years and years, spent thousands and thousands of bucks there probably with all of the projectors, studio headphones, conference center equiptment etc. we are treated very nicely. i am not some punk kid, i am a clean cut, white collar 17 year old who is not an audio idiot. i did exchange my v2.400's for the 5.1's two months after the upgrade program, but i hardly think that to be out of the ordinary. ------------------ -justin SoundWise Support A technical help site created by me and my fellow Klipschers I am an amateur, if it is professional; ProMedia help you want email Amy or call her @ 1-888-554-5665 or for an RA# 800-554-7724 ext 5 Klipsch Home Audio help you want, email support@klipsch.com or call @ 1-800-KLIPSCH RA# Fax Number=317-860-9140 / Parts Department Fax Number=317-860-9150s> Quote Link to comment Share on other sites More sharing options...
Kevzmusic Posted March 24, 2002 Share Posted March 24, 2002 Hey Justin, I'm just kidding around wid ya - don't ever take MY comments too seriously mate - coz 99.9% I'm just messing - tongue in cheek - like :-) Actually, you are a decent chappie - how do I know that? - coz of all the time YOU spend on this site assisting others with the audio & Klipsch problems. ...it doesn't go un-noticed ya know :-) TAKE CARE kiddo... KEV ------------------ Remember - It takes a lot longer to get up north - the slow way! :-) Quote Link to comment Share on other sites More sharing options...
justin_tx_16 Posted March 24, 2002 Share Posted March 24, 2002 ------------------ -justin SoundWise Support A technical help site created by me and my fellow Klipschers I am an amateur, if it is professional; ProMedia help you want email Amy or call her @ 1-888-554-5665 or for an RA# 800-554-7724 ext 5 Klipsch Home Audio help you want, email support@klipsch.com or call @ 1-800-KLIPSCH RA# Fax Number=317-860-9140 / Parts Department Fax Number=317-860-9150s> Quote Link to comment Share on other sites More sharing options...
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