thedodo

@penguinox Were you able to send your headphones for warranty? I sent mine last week.

Hey, It sucks your s4 stopped working. I've had that happened to me twice. They are really good soundwise but quality isn't so good. You should be eligible for a replacement if you bought them from a legit seller. You only need to send the head phones back(without the silicon buds). As of what they'll send back, ymmb. The first time I claimed warranty, they sent me new headphones. The second time, I was sent an unopened new retail box. Goodluck.

So, last Sunday my s4i (II) stopped working again. This time the problem is a bit different. Only the mic does not work. The rest works fine which I find strange. I thought the remote and mic would give up at the same time.

Any updates on this?

Holy! 3 pairs in 5 months. There weren't a lot of bad reviews on amazon when I bought them. Now I regret getting them. Turns out one of my colleagues has one too and he also had to send his for a replacement. It's been a month since I sent my earphones back and I haven't heard from anyone yet. Can anyone please tell me who to contact? I've sent an email to service@gentec-intl.com as they deal with the warranty in Ontario and haven't heard from them yet either.

Hi all, I've had my S4i II since last december(2012). They worked fine till end of March and had to send them in for a replacement. My left channel had stopped working. Now this week, my right channel and my mic/remote stops working. I am really pissed. I've been carrying them around in the case since I got the first replacement pair. I am very disappointed with the build quality of those IEMs. I know there's a 2 year warranty and I will be sending them again this week, but I am just very annoyed that they are not lasting long enough.

Hi, My S4i (II) arrived this Wednesday and I am loving them. I am using the Medium tips and they seal really well. However I have a slight problem with them. They slip off after a while when I am moving(walking for example). They earphones do not slip off when I am sitting at a desk. Does any of you have any tips for me? Also, I would like to add that the S4i (II) remote and mic work on my Blackberry as well! (YMMV)