nekketsu

I have a problem with the plug of my Image S4 II headphones (product #1014811). When I fully connect the headphones the audio is really messed up. I can't hear voices and the bass is weird. If I pull the plug out a bit so it's loosely resting in the jack then everything sounds great. I don't see anything wrong with the plug but based on this I assume it's somehow defective. I've tried it in my computer, mp3 player, and smartphone and all have the same problem. Also tested with an extension cable which also has messed up sound if fully plugged in, but if I don't plug it in all the way to the extension it works and if I plug it in all the way to the extension cable and slightly loosen the extension cable from the source then it also sounds fine. Are these completely defective and I need to get a replacement or is there some way to fix this? I'd prefer to fix them myself as I'd like to have them for an upcoming trip. It looks like "johnnydrama" had the same issue but only when he used an extension cable and it was on older headphones http://community.klipsch.com/forums/p/155977/1649731.aspx#1649731 Sorry if this has been brought up before, I'm just hoping to get some help. If pictures will help I can post some. Thanks.