As a owner of various klipsch products I have to say I have been a supporter till now.On boxing day I purchased a SB3 soundbar package to add a simple sound system to our family room tv.For the most part it sounds great, problem is there seems to be. Glitch somewhere in the volume.The soundbar sporadically cuts the signal I,m guessing and the sound stops. to correct this you have to either hit volume up or down on either the Cable box remote, the SB remote, or the controls directly on the soundbar. having called the tech hot line ,I was told its likely an IR i issue from the plasma tv it's hooked too,even though nothing has or had triggered this loss of sound issue.This sounds very hokey that this product should have issues with plasma tv,s in particular.....Next I called a local shop that does warranty work plus sales and they said it was possible a cable box issue, so I tryed a different cable box, same issue...Next I tryed hooking a DVD player to the SB and sound was flawless??? This is all using the fibre optic cable. I,be tryed hooking through tv to soundbar and cable box directly with same results. Next option is calling cable company? Or taking SB back to store and possibly exchange,maybe only soundbar minus the sub as I don,t think the problem lies in the sub,,,,,,, Any thought ,suggestions?