troltuu

Hi there. I have an G-17 air and the sound keeps dropping - and the speaker disappears from my airplay list of divices thus needing to restart. Basicly the speaker is useless. I contacted the support and after weeks of waiting they finally answered me. I will need to install a new firmware. But when I try to do this the process freezes and the speaker becomes unavailable. I have written this to support but I thought maybe some in here could help me while waiting for a reply. http://screencast.com/t/apZeshRvQmS7 What is router brand and model? The internet is on this router: netopia 3347 ADSL2/2+router 802.11g/b,PTSN, but it is connected with cable to an airport express that I use as network (so I don't use the WIFI provided by the netopia router: The AE has these numbers EthernetID: 581FAAE878D6 airport ID: 581FAAE878D7. Are you using any wireless repeaters or extenders? Yes. I use another airport exoress EthernetID: 581FAAE75490 airport ID: 581FAAE75491. What other devices do you have on your network? I have no other devices What is the current firmware version installed in your G-17? the current firmware is: 3.8.93.1000 from 2011-10-30. Best regards - Troltuu from denmark